Store Manager - Fairbanks, AK

Job summary

We have many opportunities available on our other career site pages. Click here to link to our careers page You are a diamond and Zales celebrates that fact We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love Join us STORE MANAGER Title Store Manager Reports To District Manager Reporting to this Position Assistant Store Manager Jewelry Consultant Sales Support and Inventory Control Position Summary Reporting to the District Manager DM the Store Manager SM will lead the day-to-day operations of a single store to achieve all sales profitability customer satisfaction inventory control brand representation and team member growth and development to maximize the results of the store Through personal selling leadership coaching SM will champion a People First store environment that promotes diversity inclusion development life-time relationships with customers delivery best-in-class customer experience Vision Purpose Communicates performance expectations ensures all team members understand impact on company success Coaches develops staff instill understanding brand image ensure consistent representation in customer interactions execution visuals marketing Supports communicates strategic relevance corporate initiatives executes plans produce desired results Asks ensure full understanding strategy process staff understands how goals achieved Demonstrates highest level of professionalism display integrity at times conduct self manner influence earn respect team management Displays positive enthusiastic attitude inspire motivate others achieve attain goals Customer Obsession Responsible ensuring team deliver exceptional customer experience training outreach communication clear expectations Empowers respond resolve issues established parameters drives high level service follow-up outreach Compiles follows up on requests Critical Thinking Innovative Action Attains sales projections quotas as set Company develops strategies maximizes personal team sales potential achieves goals Observes operations identify successes opportunities improvement Recognizes strengths identifies root cause operational problems Coaches address correct Reviews analyzes reports Identifies trends identifies resources develops plans address issues Keeps informed competitor marketing merchandising payment programs advises new changing merchandise services needs excesses Implements initiatives change behaviors produce results Works Signet SMs same mall vicinity foster open communication efficient use resources accomplishment shared objectives Demonstrates ability motivate persuade influence actions others Employee Experience Demonstrates commitment Peoples First vision Responsible selection talent drive store growth Provides compelling onboarding ongoing coaching development areas operations sales techniques service product knowledge inventory visual merchandising Communicates performance sets actionable goals monitors progress performance against behaviors Maintains open communication participation idea sharing Maintain accuracy team data system records ensure receive eligible Total Rewards Diversity Equity Inclusion Establishes positive professional work atmosphere where team bring their full self want do best Ensure guests vendors treated respect valued contribution Demonstrate ability communicate understand empathize with others Performance Excellence Responds promptly accurately management directives requests merchandise transfers inventories request information Maintains neat cleanliness location represent banner Complies policies practices Conducts himself/herself manner merit goodwill respect customers fellow employees Achieve outstanding sales increase profit margins controlling discounting expenses payroll departments Work schedule combination opening closing shifts weekday weekends dependent operating hours based right time effectively run business typical five day forty hour week during non peak periods Hours will increase during peak selling periods Additional duties projects assigned Consistent regular scheduled attendance essential function job During non-peak periods managers aim five day forty hour work week Schedule based right time effectively run business combination opening closing shifts keeping mind operating hours sales requirements traffic proper coverage train develop team NOTE Hours will increase during peak selling periods

Job description