Onsite Service Specialist I - Cincinnati

Only for registered members Cincinnati, United States

1 month ago

Default job background
$40,810 - $58,300 (USD)

Job summary

The Onsite Service Specialist I is a critical MSC role located at a large strategic account(s) and supports the customer facility.

Provide excellent customer service to assist in order placement, quoting, sourcing, and logging all available cost savings statistics. Manage MSC ControlPoint Solutions, including Vendor Managed Inventory,Vending,
or Storeroom programs; may require ordering, product put-away,and optimization.Determine optimal sourcing strategies for customer projects,collaborating with the Category Team as needed to drive savings
and improve customer operations.Participate in customer plant or production meetings,strategic initiative projects,and Lean/Six Sigma events.Collaborate with
the account team to maximize customer satisfaction and identify future opportunities.Resolve on-site product
and service issues by providing sales-related solutions consulting with associates suppliers for effective information sources.Provide
customeer service aligned with MSC standards to ensure satisfaction/account retention/revenue growth Communicate customeer concerns
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