Manager, Enterprise Servicing - Scottsdale

Only for registered members Scottsdale, United States

3 weeks ago

Default job background
$111,500 - $191,950 (USD)

Job summary

This role involves identifying client needs, developing communication frameworks, establishing metrics to measure client satisfaction service effectiveness driving strategic initiatives embedding continuous improvement within the organization leading initiatives for merchant satisfaction.

Responsibilities

  • Proactively identifies addresses client needs conducting regular check-ins assessments delivering tailored solutions enhancing their experience.
  • Develops organizational communication frameworks transparency alignment merchants ensuring cohesive approach to client interactions.
  • Establishes metrics KPIs measuring client satisfaction service effectiveness drives strategic initiatives continuously improving organization.

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