Hotel Operations Supervisor - Montville - Mohegan Sun

    Mohegan Sun
    Mohegan Sun Montville

    1 day ago

    $42,000 - $65,000 (USD) per year *
    Description

    Hotel Operations Supervisor Position Summary:

    This role assists with supervision, direction, and ongoing training of Front Desk, Concierge, VIP Check-In and Bell Services staff.

    • Assists in hiring, scheduling, training, evaluating and counseling of the mentioned staff
    • Addresses guest concerns promptly


      Monitors employee/guest interactions through surveys/tracking results/hotel room blocking/deposits/accessible rooms/processes due-outs daily/express checkouts/timely manner/maximize room availability/hoteldate-roll process/posting/pre-shift meetings/change notification/staff informed/document changes/reports/calculations/timetabled/check-out/day-after function dates/time-based inactive-task-reportable-production/electronic payments/money resolutions/system-calculated-individual-conform-every operation while tracking hotel space-revenue-performance-over-all-department-entire/smart property/rating/location system steps/agreement repeatedly conduct[/
    * This salary range is an estimation made by beBee
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