Retail POS Analyst - Matawan - HarveyNashUSA

    HarveyNashUSA
    HarveyNashUSA Matawan

    1 week ago

    Description
    Job Title: Retail POS Analyst
    Location: Matawan, NJ 07747
    Perm (FTE) role
    US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time
    Looking for someone who can have a deep technical grasp on the POS Systems, can plan and implement upgrades, understand how programs interact with the POS system, as well as Test Upgrades.
    Job Description
  • The Retail Store Application Specialist is responsible for ensuring the quality and accuracy of system solution deployment and operations provided by co-op headquarters for store membership.
  • The solutions may consist of any application that integrates with store selected point of sale system or is directly used at the store or store chain level to assist in store operations as provided by co-op headquarters such as: Item Management, Price Management, Scale Management, Order Management, Back-Door Receiving, Reclamation, WIC, Sales Taxation, Inventory Management, Customer Loyalty Management, Coupon Management, Reporting and other as provided.
    Each store member may desire to execute the operation of their individual store or chain or stores in a certain way.
  • This role will need to effectively understand differences of solution needs from store members and ensure a timely quality implemention of the expected solution.
  • To be effective in the role the Retail Store Application Specialist will need to be proficient in understanding the setup and operation of multiple point of sale systems and all c headquarter provided solutions to individual store members or store chains.
    • JOB DESCRIPTION:
    Identifies and performs specific required setup within co-op applications needed for data loads and integration with multiple store point of sale systems.

    • Assists in the development and maintenance of new store onboarding conversion/implementation plans as required.

    • Performs specific new store onboarding and setup activities as defined as the responsibility of the Retail Store Application Specialist.

    • Advises and assists store personnel with specific point of sale setup needed to accept data integration from co-op application solutions.

    • Advises and assists store personnel with specific point of sale personalization needed to deliver expected customer limits, overrides, discounts, offers, etc.

    • Advises and assist stores with the implementation of new hardware devices such as registers, pin pads, scales, back-office workstations, handheld or mobile devices as currently defined as meeting Device Standards.

    • Provides Level 2 support services to all member stores as defined within Level 1 Help Desk procedures. In addition, to following defined escalation procedures to Level 3 and Senior Level management based upon ticket priority and estimated resolution time parameters.

    • Assist Enterprise Application group in collecting demand requests from stores, gathering detail requirements, advocating on behalf of stores within prioritization within project porfolio. In addition to, acting as a liason between stores and application group throughout the SDLC.

    • Responsible for monitoring and taking necessary corrective action for any data integration between co-op systems and retail store applications.

    • Participates and executes required QA Testing Acceptance for all system changes that impact store operations. In addition, to coordinated extended User Acceptance Testing as needed by a representative sample of store personnel before implementation.

    • Designs communications and/or training determined to be required for any release of new or changed functionality directly impacting any store member.

    • Evaluates opportunities for providing improved efficiency, ease of use, and/or new capabilties desired by store members.

    • Establishes or governs common processes as prescribed by co-op to enable effective delivery of services to store membership.

    • Identifies tasks to be performed by IT Field team to assist stores with requests, training, and/or evaluations on-site during store visits.

    • Assists store members with issue or request resolution with point-of-sale vendor or service providers when possible.
    EDUCATION
    Bachelors degree in techology or business-related field
    SKILLS & EXPERIENCE

    • 5 or more years of experience with Point-of-Sale Technology

    • 3 or more examples of full implementations of Point of Sale Solutions in a Retail environment

    • SAP S/4 /PI experience

    • Retail Grocery POS experience or comparative Consumer Goods Retail experience

    • Demonstrated ability to gather business requirements and document for application development clearly and concisely

    • Expert understanding of the integration of Store Organization, Item, Pricing, and Customer/Shopper data into Point of Sale

    • Familiar with providing second level support to Store users as part of Service Management, understanding of ITIL standards a plus

    • Ability to work independently and self-direct the appropriate priorities in a fast paced environment of multi-tasking.

    • Knowledge of all phase of SDLC and full lifecycle implementations

    • Demonstrated experience with creating detailed testing scenarios and scripting to be performed to ensure quality implementation.

    • Excellent written and verbal communication skills to effectively interact with store members and colleagues, multi-lingual a plus

    • Demonstrated ability to diagnose incident root cause and take corrective action to resolve in addition to preventative measures in the future.

    • Experience in setup and maintenance of customer loyalty solutions
    A reasonable, good faith estimate of the minimum and maximum base salary for this position is $70k to $80K per year . Employee benefits will also be available, and details are available like Pension/401K/ Paid Vacation/ Life, Medical & Dental insurance etc.

  • Retail POS Systems Analyst

    2 weeks ago

    Only for registered members Matawan

    We are looking for someone who can have a deep technical grasp on the POS Systems, plan and implement upgrades, understand how programs interact with the POS system as well as Test Upgrades. · The Retail Store Application Specialist is responsible for ensuring the quality and acc ...

  • Retail POS Systems Analyst

    2 weeks ago

    Only for registered members Matawan, NJ

    This position requires a deep technical understanding of point-of-sale systems. · The ideal candidate will have experience with retail grocery POS software and be proficient in gathering business requirements. · ...

  • POS Technical Support Analyst

    3 days ago

    Only for registered members Matawan $70,000 - $75,000 (USD)

    The Retail Store Application Specialist is responsible for ensuring the quality and accuracy of system solution deployment and operations.To be effective in the role the Retail Store Application Specialist will need to be proficient in understanding the setup and operation of mul ...

  • POS – Point of Sale Analyst

    2 weeks ago

    Only for registered members Holmdel Township

    Retail Store Application Specialist (POS – Point of Sale Analyst) at Holmdel NJ. Identifies and performs specific required setup within co-op applications needed for data loads and integration with multiple store point of sale systems. · ...

  • POS QA Analyst

    2 weeks ago

    Only for registered members Union

    The POS QA Analyst has an understanding of POS functionality covering the Cashier UI,Customer Experience and back office reconciliation. · ...

  • System Analyst with Mobile POS application

    1 week ago

    Only for registered members New York

    A System Analyst with experience in Mobile POS Applications and SQL data analysis is required to lead projects and build relationships with business units. · ...

  • Data Analyst - TC - Data and Analy - Data Gov and Controls - FSO - Manager - Mul Pos - 1684038

    4 days ago

    Only for registered members Hoboken

    Data Analyst will have the chance to build a career at EY with global scale support inclusive culture and technology to become the best version of you · We're counting on your unique voice and perspective to help EY become even better Join us and build an exceptional experience f ...

  • Data Analyst - TC - Data and Analy - Data Gov and Controls - FSO - Manager - Mul Pos - 1684038

    2 days ago

    Only for registered members Hoboken

    + Full time employment, · Monday – Friday, · 8:30 am – 5:30 pm. · Job summary: Work with clients to transform the way they use and manage data by architecting data strategies,... · ...

  • Business Analyst

    1 week ago

    Only for registered members Matawan $60,000 - $65,000 (USD)

    We are seeking an onsite Business Analyst to support business and system initiatives within a fast-paced retail environment.This role partners with business and technical teams to gather requirements, analyze solutions, and support projects focused on business process improvement ...

  • Business Analyst

    1 week ago

    Only for registered members Matawan

    A company is looking for a Business Analyst with experience in Project Management and SAP. The job requires a Bachelor's Degree or 5+ years of experience and strong analytical skills. · ...

  • Business Analyst

    2 days ago

    Harvey Nash Matawan

    We are looking for a Business Analyst with experience in Project Management or Functional Business Role. The ideal candidate will have strong analytical and problem-solving skills. · Bachelor's Degree in a related field or 5+ years of experience in lieu of Degree. · Minimum 3 yea ...

  • Business Analyst

    1 week ago

    Only for registered members Matawan, NJ

    We are seeking a Business Analyst to join our team. The ideal candidate will have experience in Project Management or Functional Business Role and strong analytical skills. · ...

  • Business Analyst

    1 week ago

    Only for registered members Matawan, NJ

    This Business Analyst will work with business users and IT teams to gather analyze and document business and system requirements. · ...

  • Retail Store Application Specialist

    2 weeks ago

    Only for registered members Holmdel, NJ

    Retail Store Application Specialist provides technical support and implementation services for point-of-sale systems in retail stores. · ...

  • Sales & Category Analyst

    1 month ago

    Only for registered members Holmdel Township

    The Sales & Category Analyst supports a top client by delivering reporting, analysis, and insight-driven recommendations that guide category and sales strategy. · This role blends Category Development and Sales support responsibilities translating data into clear insights that in ...

  • Business Analyst

    1 week ago

    Only for registered members Holmdel Township

    Build strong relationships with business users and consistently exceed service expectations. Collaborate with business and technical teams across all phases of the SDLC to ensure business needs are clearly understood and delivered. · Elicit, analyze, validate, and document busine ...

  • Business Analyst

    1 week ago

    Only for registered members Holmdel, NJ

    The Business Analyst will build strong relationships with business users and consistently exceed service expectations. · Build strong relationships with business users and consistently exceed service expectations. · Collaborate with business and technical teams across all phases ...

  • Technical Data Analyst Retail

    2 weeks ago

    Only for registered members Manalapan

    We believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. · ...

  • Project Manager – Retail

    1 week ago

    Only for registered members Manalapan

    As a Project Manager - Retail at Net2Source Inc., you will lead projects related to POS - Point of Sale, MMS - Merchandise Management Solution, Digital Commerce and other retail applications. · ...

  • Project Manager/Sr. Project Manager

    2 weeks ago

    Only for registered members Manalapan

    We believe everyone has an opportunity to lead.We see the importance of your perspective and your ability to create value. · Manage software delivery projects · Liaise between customer delivery teams cross-functional global teams leadership · ...

  • SC Customer Collaboration Sr Analyst

    1 month ago

    Only for registered members Piscataway, NJ

    Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. · ...

Jobs
>
Matawan