Sales and Program Manager - Cambridge, United States - EF Education First
Description
As a Sales and Program (internally called Country Product Manager), you will manage the EF Language Year Abroad product for the United States market like a small business.
You will be involved in all facets of its success including sales, goal setting, strategy development, staff management, budgeting, marketing materials production, etc.
This is a key management position with 2-3 direct reports as well as oversight of marketing, customer service, and business development staff.
You should be comfortable doing all aspects of the job:
tele-sales, screening candidates, hiring and training office and field staff, visiting schools/universities, managing a budget, etc.
We are looking for an ambitious, organized and results-driven professional who will innovate and inspire new ways of working to drive future growth.
This is an exciting opportunity for an experienced salesperson to take ownership of the product and help develop new and innovative sales strategies, tactics, and processes.
We are aiming for triple digit growth for the product over the next 2-3 years and are looking for a leader who is excited to make this happen.
Your Main ResponsibilitiesMotivate and provide guidance to the sales team to consistently meet sales goals
Conduct your own sales of our programs through tele-sales, online meetings and face-to-face interactions with potential customers;
Develop and execute marketing campaigns, including planning for offsite marketing events, fairs and presentations;
Organize pre- and post-sales customer service to parents and students, including administrative tasks (e.g., visa, pre-departure logistics)
Motivate and provide guidance to the sales team to consistently meet sales goals
Manage the budget for your product and work independently within the budget guidelines
Develop and foster relationships within our international organization including the Global Product Head in Zurich
Ideal Personal Qualities
Entrepreneurial spirit – a real "self-starter" with personal motivation who thrives in a start-up like environment
Willingness to "roll up your sleeves"; no task is too big or too small
Ability to think outside the box - scrappy, creative ideas to expand the business and grow sales
A creative and independent leader who is more interested in developing a roadmap than following one
Goal oriented, competitive spirit
Charismatic, positive, and passionate personality
Strong communication skills and ability to manage conflict
Well-organized, detail oriented and proactive
Ideal Professional Qualities
A University degree
3+ years of successful sales performance with ideally 1+ years of team lead or manager experience
Bonus points for fluency in another language, particularly Spanish
Excellent communication and interpersonal skills
A hunger to gain management experience and grow the business
Proven sales capability and ability to manage towards targets
Energetic, flexible personality and entrepreneurial spirit
Ability to prioritize, meet challenging deadlines and perform under pressure
Study abroad experience, especially during a gap year or in high school is huge plus
Passion for travel and language learning
About EF Education First
At EF we believe that the world is better when people try to understand one another.
Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves.
Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.
When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education.
Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.
Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more.
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