Technology, Ideation Engineer - New York, United States - City of New York

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    Job Description

    The New York City Administration for Childrens Services of Office of Information Technology (OIT) department has the responsibility to provide high quality, reliable, sustainable technology services and support to meet the needs of the families and children we serve through ACS and its vendor partners and other city agencies.

    The Technology Ideation Engineer at the Administration for Childrens Services (ACS) in New York City plays a pivotal role in implementing and recommending innovative technology solutions and automation possibilities to enhance the agency's operations.

    Reporting to the Director of Technology Ideation within the Office of Information Technology (OIT), the Engineer will collaborate with cross-functional teams to drive ideation efforts and implement opportunities for new technology adoption.

    Key Responsibilities will include but not limited to:

    Technology Ideation and Innovation:

    Lead and facilitate technology ideation sessions to identify opportunities for automation, enhancement, and innovation within ACS.

    Collaborate with the relationship management team and business stakeholders to understand operational challenges and pain points.

    Stay informed about emerging technologies and trends to recommend solutions that can improve ACS's efficiency and effectiveness.

    Technology Solution Recommendations:

    Evaluate potential technology solutions, automation tools, and software platforms that align with ACS's strategic goals and mission.

    Provide clear and well-documented recommendations for technology adoption, outlining the benefits, risks, and cost-effectiveness of each solution.

    Collaborate with the cross-functional teams within the Office of Information Technology to ensure alignment with the division goals and overall technical standards.

    Team Leadership and Collaboration:

    Supervise and mentor a technology ideation engineer or team, fostering a culture of creativity and innovation.

    Work closely with cross-functional teams to explore and validate technology ideas and solutions.

    Build and maintain strong relationships with external partners, vendors, and technology providers.

    Project Management and Execution:

    Drive the development and execution of proof-of-concept projects for new technology solutions.

    Work closely with the PMO to monitor and track progress, ensuring that projects are completed on time and within budget.

    Collaborate with project managers and teams to ensure successful implementation of recommended solutions.

    Documentation and Reporting:

    Maintain detailed records of technology ideation activities, findings, and recommendations.

    Prepare reports and presentations for senior leadership, summarizing ideation efforts, opportunities, and proposed solutions.

    Qualifications

    1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

    2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

    3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

    4. Education and/or experience which is equivalent to "1", "2", or "3" above.

    Additional Information

    The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.