Part Time Customer Service Representative- Newport, NH - Bar Harbor Bank & Trust

    Bar Harbor Bank & Trust
    Bar Harbor Bank & Trust Newport

    3 days ago

    Default job background
    Part time
    Description

    At Bar Harbor Bank & Trust, we offer a range of benefits to support our employees, including competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more.

    We are seeking a Customer Service Representative to join our team in the Newport, New Hampshire branch. As the first point of contact for our customers, this role is critical to our success. Our Customer Service Representatives make a difference in our customers' lives by supporting them with their day-to-day financial needs and building trusted relationships.

    We strive to create a work environment that is fast-paced, collaborative, and engaging. If you thrive in a dynamic setting, consider our current opening for a part-time (25 hours per week) Customer Service Representative position.

    Key Responsibilities:

    • Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
    • Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
    • Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
    • Build trusting relationships with individuals in the communities we serve.
    • Be an active participant in, and advocate for, community growth and prosperity.
    • Process transactions for customers in a prompt, efficient, courteous, and professional manner.
    • Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

    This role focuses on obtaining general banking knowledge and mastering routine transactions, including account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

    About Us:

    We value our culture and strive to ensure it remains alive and well, expressed in our six Brand Behaviors:

    • Positivity: Be all in. Create a rewarding and exciting place to work.
    • Communication: Talk straight. Share the right information clearly and quickly to build great relationships.
    • Teamwork: Actively share. Build great teams to make positive things happen.
    • Initiative: Embrace change. Value innovation and fresh thinking to continually improve our customer experience and team development.
    • Professionalism: Show respect. Treat others with care and respect, because maintaining a professional manner promotes real trust.
    • Quality: Build the best. Ensure the highest quality standards are adhered to in everything we do.

    We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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