IT Management Specialist - Richmond, VA

Responsibilities · Lead and direct a team of computer systems specialists in the implementation and operation of integrated computer-based systems. · Test and operate all phases of the system lifecycle to ensure consistent and reliable system performance. · Operate all system com ...

Job description

Responsibilities

• Lead and direct a team of computer systems specialists in the implementation and operation of integrated computer-based systems.
• Test and operate all phases of the system lifecycle to ensure consistent and reliable system performance.
• Operate all system components as defined in the Task Order, including hardware, software, and mass storage devices.
• Manage the daily operations of computer systems, ensuring uptime, data integrity, and operational continuity.
• Operate and monitor communications-computer systems, providing first-level response and support to any anomalies or failures.
• Install, configure, and maintain operating systems to meet performance, security, and compliance requirements.
• Implement and tune disk and tape management systems for optimal performance and data storage efficiency.
• Deploy and manage computer operations automation software to streamline repetitive tasks and system processes.
• Troubleshoot system malfunctions, isolate faults, and coordinate with engineering and technical support teams for resolution.
• Ensure compliance with applicable standards, policies, and procedures for system operation and security.
• Document system operations, maintenance activities, and incident resolutions for tracking and continuous improvement.
• Support transition planning, implementation, and validation of new systems or system upgrades.

Required Qualifications
Experience

• 5+ years of relevant experience in computer operations, systems management, or IT support roles.
• Demonstrated experience in managing or directing system operation teams in complex, integrated computing environments.
• Experience in testing, operating, and maintaining computing systems across full lifecycle phases.
• Proven ability to work with communications-computer systems, storage devices, and system operation tools.
• Strong operational knowledge of computer systems hardware and software, including storage and networking components.
• Proficiency in system administration tasks, including OS installation, performance tuning, and patch management.
• Ability to identify and troubleshoot system issues efficiently with minimal disruption.
• Familiarity with automation tools for system operations and monitoring.
• Effective communication skills for coordinating with technical teams and reporting to management.

Certifications

• BICSI Level 1 or equivalent
• ITILv3 or equivalent
• 8570 IAT 1 or 8140 equivalent

We are seeking a IT Management Specialist to join our team supporting Enterprise Infrastructure Installation Support.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at

Apply now to explore jobs with us

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location Richmond, VA
• Type of environment Office, Remote, Varies
• Noise level (Low, Medium, High)
• Work schedule Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel 75% Travel

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen

No Clearance

Other Information
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for #telework

(turn font to white)