Service Supervisor - North Hyde Park - UniFirst

    UniFirst
    UniFirst North Hyde Park

    2 weeks ago

    Default job background
    Description
    Job Title:
    Route Service Supervisor
    About the Role:

    The Route Service Supervisor is responsible for overseeing a team of Route Service Representatives who deliver products to a diverse range of customers. This entry-level management position focuses on team development, customer satisfaction, and performance monitoring, making it ideal for career advancement.

    Key Responsibilities:
    • Oversee the training and development of a team of Route Service Representatives
    • Respond to service requests
    • Negotiate customer contract renewals
    • Build strong relationships with your customers and team
    • Work closely with all other leadership and management team members to provide the best customer service and product programs
    Requirements:
    • A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer
    • Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles
    • An individual ready to learn and work to become a customer service and loyalty expert
    • High school diploma or GED, some college is a plus
    • 21 years of age
    • Valid non-commercial driver's license in the state of residence
    • Reliable transportation
    • Must meet pre-employment DOT physical requirements
    • Physically capable of lifting up to 50 pounds
    • Communication and language skills
    • Basic computer proficiency
    • Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred
    Benefits & Perks:
    • 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
    About UniFirst:

    UniFirst is an international leader in the garment services industry, employing over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's



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