Intake Specialist - Hawthorne, United States - Living Talent Company

Description

Change lives, build futures:

Join this non-profit and empower individuals and families to achieve stable housing and a brighter tomorrow Full-time opportunityCompetitive salary and benefits packageWork-life balance with a 4-day work week option after the probationary periodLocation: Woodland Park, GainesvillePositive and collaborative work environmentThe Intake Specialists general responsibilities include:Administering and facilitating the processing of all applicants.

Effective Communication (phone, in-person, email) with the public, business partners, and internal colleagues.
Time management, attention to detail, and accuracy.


Duties include:

Applicant Screening and Processing:
Interviewing and verifying data.
Conducting credit checks and determining eligibility.
Logging applications and data entry.
Explaining program requirements, and notifying applicants of determination in writing.


Waiting List Management:
Updating and maintaining.
Generating monthly reports.
Explaining waitlist policies to applicants.
Providing status updates.


Communication and Reporting:
Answering inquiries regarding eligibility and waitlist status.
Compiling statistical data for departmental reporting.
Assisting with producing monthly and annual reports.


Knowledge, Skills, and Abilities:

Organized & Detail-Oriented:
Keep things running smoothly with top-notch organization and a focus on accuracy

Numbers:
Handle rent calculations and other finance tasks

People Person:
Conduct interviews and interact with everyone respectfully and professionally

Confidentiality:
Keep information safe and secure

Tech & Writing Savvy:
Write reports, forms, and letters, and handle common computer programs with confidence.
The ability to navigate complex regulations and policies. You will be trained on federal, state, and local rules, regulations, and policies).


Education & Experience Highlights:

College Degree:
Associate in business or public administration preferred

Field Experience:
1 year working in public housing, social services, or case management (or relevant combo of experience and education).