Store Customer Service Specialist - Chesapeake - Sherwin-Williams

    Sherwin-Williams
    Sherwin-Williams Chesapeake

    4 hours ago

    Description
    This position is essential to the success of our retail stores.

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

    Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.

    Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
    The individual selected for this role will be expected to work at Store #5004, located at: 1020 N. Battlefield Blvd. Chesapeake, VA 23320 and may be expected to work in surrounding stores in a 5 mile radius.

    Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised.

    The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

    At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger.

    Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results.

    Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people.

    Our people are behind the strength of our success, and we invest and support you in:

    Life … with rewards, benefits and the flexibility to enhance your health and well-being
    Career … with opportunities to learn, develop new skills and grow your contribution
    Connection … with an inclusive team and commitment to our own and broader communities
    It's all here for you... let's Create Your

    Possible

    What is the Process to get Started?
    Step 1 – Online Application
    Find the role(s) that interest you on our Careers page:

    Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

    Step 2 – Digital Interview

    Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner.

    The interview will consist of a few behavioral based questions
    You'll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

    Step 3 – In-Store Interview

    Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.


    At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better.

    This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at

    . Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.


    Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range.

    The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.

    The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

    The wage range, other compensation, and benefits information listed is accurate as of the date of this posting.

    The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.


    Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

    Sherwin-Williams is proud to be an Equal Employment Opportunity employer.

    All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.


    As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.


    Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

    Ensure high levels of customer satisfaction through excellent sales service
    Assist customers in person and over the phone by determining needs and presenting appropriate products and services
    Build productive trust relationships with wholesale and retail customers
    Process sales transactions accurately and consistent with policies and procedures
    Follow and achieve sales goals on a monthly, quarterly, and yearly basis
    Maintain precise work order files and formulas
    Pull appropriate products from the sales floor or warehouse
    Tint and mix products, as needed, to customer specifications
    Stock shelves and set up displays
    Clean store equipment
    Load/unload delivery trucks
    Assist in making deliveries, as needed
    Maintain in-stock and presentable condition assigned areas
    Remain knowledgeable on products offered and discuss available options
    Comply with inventory control procedures
    Suggest ways to improve sales

    Minimum Requirements:
    Must be at least eighteen (18) years of age
    Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
    Must have a valid, unrestricted Driver's License

    Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.

    frequently and up to 70 lbs. on occasion
    Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
    If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
    If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position


    Preferred Qualifications:
    Have at least a High School diploma or GED
    Have at least one (1) year experience working in a delivery, retail, or customer service position
    Have previous work experience selling paint and paint related products
    Have previous work experience operating tinting and mixing equipment
    Ability to read, write, comprehend, and communicate in more than one language
    Ability to read, write, comprehend, and communicate in Spanish
  • Work in company

    Retail Service Specialist

    Tidewater Auto Assoc Of VA Inc

    We're seeking a Retail Service Specialist who will thrive in a sales environment. · You'll provide AAA products and services with confidence after training. · Earn base pay increases, bonuses opportunities, and career growth in this entry-level position. · Interface with members ...

    Chesapeake $28,000 - $48,000 (USD) per year Full time

    9 hours ago

  • Work in company

    Student Services Specialist

    Only for registered members

    Under the supervision of the Associate Dean for Student Affairs and the Learning Environment, assists in implementing learning environment programming for SOM and SHP students. · ...

    Chesapeake

    1 week ago

  • Work in company

    Retail Service Specialist

    Tidewater Auto Assoc Of VA Inc

    Retail Service Specialist · We are looking for someone who will thrive in a sales and service environment. We'll provide the training you need on an array of AAA products and services to interface with members with confidence. You'll have the opportunity to earn base pay increase ...

    Chesapeake $28,000 - $48,000 (USD) per year Full time

    20 hours ago

  • Work in company

    Supportive Services Specialist

    Only for registered members

    A career at SupportWorks Housing, formerly Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellne ...

    S Military Hwy Chesapeake, Virginia, United States $40,000 - $65,000 (USD) per year

    4 days ago

  • Work in company

    Sales and Service Specialist

    Only for registered members

    · Value Proposition · Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our  local commu ...

    Chesapeake, Virginia, United States $45,000 - $80,000 (USD) per year

    4 days ago

  • Work in company

    Family Services Specialist I

    Only for registered members

    Job Description · Family Service Specialist I – Foster Care – Familiar with Virginia foster care policy, Vemats, Harmony, and foster care case management. The purpose of the position is to provide a pool of foster parents and/or provide support and assistance to agency clients fo ...

    Chesapeake, Virginia, United States $60,000 - $80,000 (USD) per year

    4 days ago

  • Work in company

    Family Services Specialist III

    Only for registered members

    · Chesapeake, Virginia, United States · Family Services · Closing at: Mar :00 EST · 550-Chesapeake Bureau Of Social Services · Hiring Range: $56,126.00 to $74,367.00 · Full Time or Part Time: Full Time · Additional Detail · Title Description- APPLY HERETO BE CONSIDERED FOR THIS ...

    Chesapeake, VA $42,000 - $72,000 (USD) per year

    1 day ago

  • Work in company

    Store Customer Service Specialist

    Only for registered members

    Description · This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Custome ...

    Chesapeake, VA, United States

    4 days ago

  • Work in company

    Store Customer Service Specialist

    Sherwin-Williams

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Spec ...

    Chesapeake Full time

    1 day ago

  • Work in company

    Family Services Specialist III

    Only for registered members

    Job Description · In-Home is an alignment of CPS Ongoing and Prevention Services that prioritizes family preservation through meaningful partnerships with families and their support systems to ensure child safety, permanency, and well-being. In particular, In-Home structures all ...

    Chesapeake, Virginia, United States $60,000 - $90,000 (USD) per year

    4 days ago

  • Work in company

    Store Customer Service Specialist

    Sherwin-Williams

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Spec ...

    Chesapeake

    1 day ago

  • Work in company

    Store Customer Service Specialist

    Sherwin-Williams

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Spec ...

    Chesapeake

    9 hours ago

  • Work in company

    Supportive Services Specialist

    Only for registered members

    We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. · We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. · ...

    Church St Norfolk, Virginia, United States

    1 week ago

  • Work in company

    Food Services Specialist

    Only for registered members

    We are seeking a motivated and dedicated Food Service Worker to join our team. The Food Services Specialist is responsible for preparing and/or serving meals while adhering to food safety, food handling, and sanitation procedures. · At least 18 years of age. · High School Diploma ...

    Portsmouth, Virginia, , United States

    1 week ago

  • Work in company

    Crisis Services Specialist

    Only for registered members

    +About YWCA South Hampton Roads...helping families and strengthening our community. · ...

    Norfolk, VA

    1 week ago

  • Work in company

    Customer Service Specialist

    Only for registered members

    This position performs routine administrative and fiscal functions including preparing financial information specific to programs offered through the department cashiering providing quality customer service to visitors guests and the general public. · ...

    Portsmouth, VA

    1 month ago

  • Work in company

    Office Service Specialist

    Only for registered members

    The Office Services Specialist-Clinic (OSS) plays a key role in advancing the mission of the Norfolk Department of Public Health by ensuring that clients and patients in our clinics are welcomed and serviced with the upmost care.Responsibilities include but not limited to: · Gree ...

    Norfolk, VA

    3 weeks ago

  • Work in company

    Supportive Services Specialist

    Only for registered members

    We serve our most vulnerable neighbors by removing barriers to stable housing health and wellness. · This work can be hard but the impact is real If you are committed caring resilient looking to make a difference career at SupportWorks Housing is for you. ...

    Norfolk $23.07 - $24.03 (USD)

    3 weeks ago

  • Work in company

    Family Services Specialist I

    Only for registered members

    · Chesapeake, Virginia, United States · Family Services · Closing at: Mar :00 EDT · 550-Chesapeake Bureau Of Social Services · Hiring Range: $51,869.00 to $51,869.00 · Full Time or Part Time: Full Time · Additional Detail · APPLY HERE TO BE CONSIDERED FOR THIS POSTING · TYPICALT ...

    Chesapeake, VA $38,000 - $65,000 (USD) per year

    1 day ago

  • Work in company

    Crisis Services Specialist

    Only for registered members

    Under general supervision of the Crisis Services Manager provides crisis intervention counseling, support services and advocacy to YWCA SHR clients. · This is a non-exempt part-time hourly position with a pay of $18 per hour. · ...

    Norfolk, VA

    1 week ago

Jobs
>
Chesapeake