People Manager - Beverly Hills, United States - Cipriani

Description

POSITION PURPOSE:

We are seeking a hospitality focused and organized individual to join our team as a People Manager. Is responsible for ensuring compliance with employment laws, accurate payroll processing, and effective management of employee relations. The People Manager plays a vital role in recruiting, onboarding, training as well as managing payroll operations and maintaining employee records.

ESSENTIAL FUNCTIONS AND DUTIES:

• Facilitate the onboarding process for new hires, including completion of paperwork, orientation sessions, and training programs.
• Develop and implement training programs to enhance employee skills, knowledge, and job performance, including food safety training, customer service training, and job-specific skills training.
• Provide ongoing support and guidance to employees and managers on HR policies, procedures, and compliance requirements.
• Serve as a point of contact for employee inquiries, concerns, and grievances, providing guidance, support, and resolution as needed.
• Ensure compliance with employment laws, regulations, and company policies related to wages, hours, working conditions etc.
• Conduct investigations into employee complaints, disciplinary matters, and workplace conflicts, ensuring fair and consistent resolution.
• Oversee payroll operations, including timekeeping, payroll processing, and payroll tax compliance.
• Ensure accurate and timely processing of payroll for hourly and salaried employees, including deductions, garnishments, and any other additional pay processing.
• Review payroll reports for accuracy, resolve discrepancies, and address payroll-related inquiries from employees and management.
• Manage employee benefits programs, including health insurance and other employee perks or incentives.
• Assist employees with benefits enrollment, changes, and inquiries, and serve as a liaison between employees and benefit providers.
• Maintain accurate employee records, including personnel files, payroll records, and benefit enrollment information.

KNOWLEDGE, EXPERIENCE AND SKILLS

• Bachelor's degree in human resources management, business administration, accounting, or a related field. Certification in HR (e.g., PHR, SHRM-CP) is preferred.
• A minimum of 3+ years experience in human resources management and payroll administration, within the restaurant or hospitality industry.
• In-depth knowledge of employment laws, regulations, payroll processing procedures, and HR best practices.
• Strong interpersonal and communication skills, with the ability to build rapport and resolve conflicts effectively.
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
• Proficiency in payroll software, HRIS systems, Microsoft Office applications, and other HR software tools.
• Bi-lingual verbal communication, in English/spanish is preferred.
• Flexibility in scheduling, including occasional evenings, weekends, and holidays to accommodate business needs.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:

• Ability to move around the office environment to perform various tasks, including walking to and from workstations, meeting rooms, and filing cabinets.
• Clear and articulate verbal communication skills for interacting with employees, managers, vendors, and external contacts in person, over the phone, and via email.
• Endurance to work long hours, particularly during payroll processing periods, month-end reporting, or other peak workload times.
• Occasionally attending meetings, training sessions, or events outside the office, which may involve travel.
• Occasionally lifting and carrying boxes, containers, or supplies weighing up 40 lbs.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.

Cipriani is an equal opportunity employer.