Combo Technician - Sulphur, LA - Camtel

Description

Job Title: Combo Technician

The Combination Technician performs various tasks including installing, repairing, and maintaining telephone and video lines, instruments, and related equipment.

1. Responds to service orders for installations, troubles upgrades removals or changes to a customer's residential or business telephone or video service equipment.
   
2. Maintains residential business services which includes telephone video ISDN Internet wireless DSL FTTH key systems from customer trouble reports
   
3. Ensures all FCC leak tests are completed on time files written test results with Company Engineer/Repair supervisor Installs repairs maintains customer business carrier systems voice frequency repeaters associated equipmentInstalls grounding protection unwanted electrical surges Ensures that work orders trouble tickets assigned him/her closed daily MACCMaintains time sheets vehicle records company issued test equipment property Uses test sets localize troubles determine necessary repairs makes changes cable pairs neededObtains knowledge RUS NEC other industry specifications instructional material required accomplish jobSubmits sketches measurements staking sheets when assignedTests telephone plant items reports unsatisfactory conditions conducts minor central office repairs neededResponsible accepting special projects as neededUnderstanding strictly adhering Company Customer Proprietary Network Information CPNI policy while appropriately maintaining confidentiality of customer recordsUnderstanding how departments contribute success organization referring customers employees appropriate department best fulfill needsBuilding maintaining good rapport cooperative relationship customers coworkers taking ownership responsibilities being accountable actionsBeing advocate Company programs events initiating participating volunteering readily opportunities arisingPerforming duties responsibilities assigned
4. Effectively communicates positive professional manner through written verbal communications interfaces with customers public fellow employees vendorsKnowledge basic electrical electronic circuitryAbility work on-call duties scheduledKnowledge FCC requirementsAbility use computer programs Microsoft Office Suite proficient skills adapt learn processes changeAbilities team member exert initiative reach goalEmbrace change workplace encouraging others innovative approachesFunction effectively team playerComply Companies Customer Proprietary Network Information regulations proceduresWork flexible schedule best serve customers/