Bartender - Brickmans - San Marcos, United States - Lakehouse Hotel and Golf Resort

Description

The Lakehouse Hotel & Resort/The Links at Lakehouse is looking for eager and motivated professionals to join our team As an employee, you are eligible to receive a wide range of benefits & perks, including:

**Medical and Dental Insurance**

**Company provided Vision and Life Insurance**

**Company matching 401(k) program**

**Employee Referral Compensation**

**FREE green fees & range balls**

**Employee discounts on food, drink, merchandise, hotel stays, & Marina activities**

**Discounts at Belmont Park - 4 FREE Rides and Attraction Passes per month**

Requirements

Brickmans at The Links at Lakehouse is the main restaurant of the property and serves both The Links at Lakehouse and the Lakehouse Hotel. You will be responsible for providing quality guest hospitality and service to the guests in the bar area. You are also responsible for the overall cleanliness and organization of the bar area, along with taking food and drink orders from bar guests. You must be able to prepare and serve beverages efficiently and properly, as well as upsell our offerings during the dining experience.

THE DUTIES OF A BARTENDER INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

• Greet guests with a warm welcome and a fond farewell; engage them in a friendly, courteous and professional manner.
• Provide exceptional guest hospitality and service to ensure guests enjoy their experience.
• Follow all steps of service as defined by company SOPs.
• Learn and maintain expert knowledge of the food, wine, and beverage menus, along with general restaurant/property knowledge; able to answer guest questions and provide recommendations.
• Take guest food and/or beverage orders, both in-person and over the phone; input orders into point-of-sale (POS) system.
• Handle cash and credit card transactions, ensure charges are accurate and return correct change to guests.
• Responsible for maintaining the dining area; pre-bussing and bussing all tables, keeping dining rooms clean and orderly.
• Clear and reset tables and maintain very high sanitation standards.
• Fill water glasses, polish silver and glassware, and run food to tables.
• Suggestively upsell menu items, specials, beverages, and desserts to enhance profitability.
• Selecting and mixing ingredients, garnishing glasses, and offering customized beverage recommendations.
• Familiar with the latest in mixology, bar equipment and sanitation standards with the focus on maintaining a clean and attractive bar.
• Address and resolve any guest complaints; notify management ASAP about any unresolved guest complaints that they need to handle.
• Always maintain a composed and professional attitude.
• Become familiar with all returning guests, know their preferences and special requests.
• Willingly perform other reasonable tasks and duties as assigned by Management.

CORE COMPETENCIES/REQUIREMENTS:

• At least 2 years of bartending experience preferred.
• Must be at least 21 years of age.
• Responsible Beverage Service (RBS) Certification.
• Must be organized and able to multi-task.
• Basic math and computer skills.
• Possess an energetic, positive attitude and the ability to work well under pressure in a fast-paced, team environment.
• Able to communicate with individuals from different backgrounds, using strong interpersonal skills.
• Ability to learn the menu thoroughly and answer food and beverage related questions from guests.
• Able to work in a standing position for extended periods of time.
• Can perform high quality work while unsupervised.
• Able to safely lift and easily maneuver trays of food and other items.
• Follow health, safety and sanitation guidelines for all products.
• Maintain regular and punctual attendance.
• Be available to work nights, weekends, and holidays as dictated by business demands.