Client Services Representative I - Duquesne - American Textile

    American Textile
    American Textile Duquesne

    4 days ago

    Description

    Job Description:


    The Client Services Representative I plays a critical role in supporting American Textile Company's business channels, including Direct-to-Consumer (DTC), by addressing strategic customer and service needs. This position involves performing advanced order processing, analyzing and resolving complex issues, ensuring accurate customer account maintenance, and creating insightful reports to support decision-making.


    This role operates with greater autonomy, identifying opportunities to streamline processes and improve service delivery. The Client Services Professional I collaborates cross-functionally with internal teams and external partners to drive operational excellence and deliver an exceptional customer experience.


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