Project Manager - San Jose, United States - Supermicro
Description
Super Micro Computer, Inc. is seeking a dedicated and experienced to manage customer projects, including both pre and post technical sales activities in new and existing opportunities. This role will collaborate closely with cross-functional teams, including Sales, Field Application Engineers, Product Managers, Testing Engineers, Production and Operations, to ensure the project successfully delivered from end to end with highest standards of quality and customer satisfaction.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
• Work with pre-sales and post-sales teams to monitor the customer projects and ensure they are on schedule.
• Communicate with Operation and Purchasing team prepare all necessary materials and equipment required for customer projects.
• Coordinate with the Rack integration team and production line to ensure smooth prototyping as well as mass production timelines and manage the potential risks and dependencies.
• Lead and manage project teams to execute projects and complete project deliverables according to plan.
• Oversee and manage customer projects, with a special focus on controlling project schedules.
• Provide daily or weekly status reports to stakeholders, highlighting progress and any potential concerns.
• Actively participate or host customer meetings to discuss project status and timelines.
• Collaborate with internal teams in regular meetings to review project status, identify challenges, and work towards solutions.
• Define escalation paths pertaining to the projects and drive for on-time-delivery.
• Help to improve the existing project management system.
• Make efficiency enhancements to the existing process to eliminate redundancy and increase its effectiveness
Qualifications:
• Bachelor or equivalent, or a minimum of 5 years of experience in IT Hardware industry.
• Good communication skills and teamwork. Capable of working with cross-functional teams.
• Keep being curious and learning.
• Capable of providing good customer service and achieving good customer satisfaction.
• Familiar with server, storage, switch, and datacenter related products and services is a plus.
Salary Range
$128,000 - $148,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.