Onboarding/Vetting Specialist - Austin

Only for registered members Austin, United States

2 days ago

Freelance

Onboarding Specialist · Join a dynamic team that plays a crucial role in supporting a network of acquisition managers, program managers, and account managers within a newly established organization. Our partners are vital delivery operators across North America, and we are poised ...

Job description

Onboarding Specialist

Join a dynamic team that plays a crucial role in supporting a network of acquisition managers, program managers, and account managers within a newly established organization. Our partners are vital delivery operators across North America, and we are poised for global expansion. Quality, customer experience, efficiency, and growth are the cornerstones of our success.

Responsibilities

Vet businesses brought into the pipeline by verifying and validating business documentation.
Verify EIN and articles of organization.
Confirm business ownership by verifying business records and personnel.
Track background checks using Accurate.
Communicate effectively with ADEs, Account Managers, and BDMs.
Review business documents and FAQs.
Utilize Salesforce, reporting, and Microsoft Excel for various tasks.
Review and write Standard Operating Procedures (SOPs).
Provide leadership and demonstrate end-to-end workflow knowledge to other Vetting Support team members.
Develop, test, and refine new vetting processes for program expansions.
Create, execute, and track vetting plans for Delivery Partners using internal tools.
Identify opportunities to improve the customer experience and collaborate with team members to implement improvements.
Define and execute processes independently and autonomously.
Create and drive improvements to SOPs addressing gaps in existing processes.
Escalate issues and process pain points for resolution and improvement.
Identify roadblocks and risks, proposing solutions with team and stakeholder support.
Execute process-wide priority projects to enhance operational performance.
Provide support for data collection, prepare reports, and liaise with multiple stakeholders.
Manage escalations on routine and predefined tasks.
Identify day-to-day operational problems and suggest tactical solutions.
Establish key reporting for functional areas and provide reports to senior management and stakeholders.

Essential Skills

3+ years of experience in an administrative support capacity, preferably within a large organization.
Experience with Salesforce is highly preferred.
Proficiency in Microsoft Excel.
Bachelor's Degree is strongly preferred.

Additional Skills & Qualifications

Experience in process analysis and improvement.
Knowledge in partner onboarding support.
Ability to work independently and autonomously.

Work Environment

This is a fully on-site position located in Austin, operating Monday to Friday from 8:30 am to 5:00 pm CST. The role offers a long-term opportunity within a fast-growing team.

Job Type & Location

This is a Contract position based out of Austin, TX.

Pay and Benefits

The pay range for this position is $ $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Austin,TX.

Application Deadline

This position is anticipated to close on Mar 6, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

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Job Title: Vetting & Onboarding Specialist · Location: Austin, TX · Schedule: On-site, Monday - Friday · Join a dynamic team that plays a crucial role in supporting a network of acquisition managers, program managers, and account managers within a newly established organization. ...

Austin, TX

2 days ago

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