- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
- Comply with quality assurance standards.
- Stand, sit, or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Attention to customer service with a professional and pleasant personality.
- Available to work a flexible schedule including evenings, weekends, and holidays.
- Perform other reasonable job duties as requested by Supervisors.
-
Front Desk Agent
3 weeks ago
Hyatt Vacation Ownership Key West, FL, United StatesAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that ...
-
Housekeeping Operations Manager
1 week ago
Highgate Key West, United StatesOverview · The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency. · Responsibilities · Assist the Director and Assistant Director of Front Office with managing the Front Office operation; in addition to providing sup ...
-
Security Guard
1 week ago
Unified Strategic Resources Key West, United States· You will perform foot or vehicle patrol of perimeters, roadways, parking, and other high traffic areas to confirm the entry control process is run following established procedures and regulations. · You will control, prepare, issue identification badges, cards, and passes that ...
-
Guest Services Agent
3 days ago
Hilton Garden Inn Key West Key West, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
Front Desk Agent - Key West, United States - Hyatt Vacation Club at Beach House
![Hyatt Vacation Club at Beach House](https://assets.talentronic.com/brands/logos/000/008/387/default/hyatt-vacation-ownership.png?1697643599)
1 month ago
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Summary
Pay: $20.20/Hour
Shift: 1st\2nd; must be available to work weekends and holidays.
Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?
If so, the Front Office at Hyatt Residence Club might be the place for you You will have the opportunity to welcome our Owners and guests home, while experiencing our dedication to the well-being of our associates.
As a Guest Service Associate, you will be interacting directly with Owners and guests from the time they arrive on property until they depart. In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.
Core Work Activities
Source: Hospitality Online