Merchandiser/Trainer/Selling Event Specialist - Bloomington, United States - Boar's Head Brand/Frank Brunckhorst Co., LLC

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    Description

    Hiring Company:
    Delicatessen Services Co., LLC

    Overview:

    The Merchandiser/Trainer/Selling Event Specialist is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods.

    The role will assess changing deli conditions throughout the day and tailor support to address store needs in real time.

    The Premium Advantage Specialist will be in-store during peak customer traffic periods during the weekdays.


    Job Description:
    Essential Functions

    Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs

    Actively engage with the deli customers though timely and sincere acknowledgment, proactive companion selling, and product.

    Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers

    Build rapport with deli customers to create and maintain loyal fans of Boar's Head Brand products

    Host a variety of in store sampling and product pairing events focusing on product presentation

    Build awareness of Boar's Head Brand premium delicatessen products by engaging consumers through product sampling

    Actively promote Boar's Head Brand products by educating consumers on flavor, nutritional information, quality and complimentary products

    Possess a positive, energetic, and serving attitude


    Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing technique, etc.

    Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service

    Set service case ensuring full product line is displayed in an appetizing manner

    Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing and each item is priced

    Update merchandising and marketing materials as required

    Complete additional activities or special projects as assigned

    Minimum Requirements

    Physical Requirements

    Ability to stand for a minimum of 4 hours

    Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl

    Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.

    Ability to work in a refrigerated/freezer environment

    Job Requirements

    High school diploma or equivalent


    1+ years of experience as Brand Concierge or 3 years of experience in a retail sales, customer service or similar role.

    Basic computer skills

    Experience with food preparation is helpful but not required

    Keep work area neat and clean; exhibit good food safety and sanitation practices at all times

    Willingness to learn and operate a slicer

    Must have own transportation and be willing to travel to different retail locations within assigned area

    Ability to transport and set-up a folding table, utensils, platters, etc.

    Must have an internet enabled cell phone


    Location:
    Bloomington, IL


    Time Type:
    Full time


    Department:
    Indy Deli Provisions

    Your future starts here.

    Since 1905, Boar's Head Brand has been the name you can trust for quality products and service. Our vision is to nourish the human spirit through the love of food.

    Our secret ingredient has always been our people.

    Each person brings a unique perspective, background, and experience to the table and this is what drives our culture of positivity, acceptance, and support.

    We are a company that believes we win when we work together and connect over a passion for the highest standards in food.

    Our secret ingredient has always been our people. Each person brings a unique perspective, background, and experience to the table.

    Find a career where you are valued and empowered, a place recognized as Forbes' Best Midsize Employers, Newsweek's Greatest Workplaces, and LinkedIn's Top Companies to Work For.