Communications Officer - Pigeon Forge, United States - Dollywood

Dollywood Pigeon Forge, United States

12 hours ago

Part time

Description

Join Dollywood Parks & Resorts and be part of creating unforgettable memories for our guests!

At Dollywood Parks & Resorts, located in the scenic Great Smoky Mountains of East Tennessee, we are looking for a dedicated Communications Officer to uphold our mission of making every visit a memorable experience. If you are passionate about bringing families together and embody qualities such as fun, authenticity, collaboration, creativity, and genuine hospitality, we want you to join our team.

What You'll Do:

Answer Emergency and Non-Emergency calls from hosts and guests.
Dispatch Safety and Security teams to incidents efficiently.
Make critical decisions calmly and swiftly in crisis situations.
Monitor alarms, weather conditions, and communication channels for safety concerns.
Coordinate responses with external agencies in emergencies.
Ensure guest excellence by addressing any Maintenance needs promptly.
Stay updated on FCC regulations and park layouts for effective communication.

What You'll Need:

High School Diploma or equivalent.
Proficiency in Microsoft Word, Outlook, and Excel.
Ability to type 25 wpm.
CPR/First Aid Certification preferred.
Clear drug/alcohol testing and background checks.

Desired Skills:

Lead with Love qualities: patient, kind, trusting, truthful.
Strong sense of teamwork and commitment to continuous improvement.
Excellent problem-solving and conflict management skills.
Adaptability to handle fast-paced environments.
Good communication skills and dedication to guest satisfaction.

If you are ready to be part of a dynamic team that values inclusivity and innovation, apply now to join the Dollywood family where your contributions make a real difference. The Dollywood Company is proud to foster a workplace where diversity and creativity are celebrated.

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