- Perform eligibility and prescription benefit updates; accurately and professionally resolving issues in real time and providing excellent telephone customer service
- Research, update, and follow up on changes such as: enrollment and workflows, eligibility and benefit elections in eligibility system (Vitech), PHI, prescription (Express Scripts), dental and call tracking (QNXT) systems.
- Data enter enrollment information, relevant membership data, and supporting documentation obtained from various sources such as: Member Services, Outreach Department, satellite office - pension codes, employer reports, workers compensation, disability, home mortgage, Cross Fund reports, 1199SEIU Training and Employment Funds, GNY Spousal Premiums etc.
- Communicate with management; keeping them abreast of any member issues that require escalation and report trends via established protocols.
- Create various weekly and monthly Excel reports regarding productivity
- Work closely with management in maintaining and reviewing work production
- Provide clerical support to the Eligibility department including but not limited to: filing, photocopying, and faxing, etc.
- Perform additional duties and projects as assigned by management
- High School Diploma or GED required, some College or Degree preferred
- Minimum two (2) years Eligibility systems knowledge/experience (Vitech, QNXT, or ESI) in a health benefits environment required
- Minimum two (2) years customer service experience in a call center environment; or two (2) years' experience in a member-facing position required
- Comprehensive knowledge of enrollment documentation, eligibility requirements, benefit provisions and enrollment processing required
- Excellent keyboarding skills required (minimum 6,000 KPH and 6% or less error rate)
- Basic skill level in Microsoft Word and Excel preferred, able to perform enrollment data entry analysis and navigate eligibility systems (Vitech V3)
- Excellent customer service and telephone skills a must; able to maintain pleasant and helpful demeanor ensuring professional services are provided
- Ability to work well under pressure, multi-task, establish priorities, meet deadlines, problem solve and follow through on assignments
- Good communication skills (oral and written) and ability to speak in a clear and concise manner
- Available to work overtime preferred
- Must meet performance standards including attendance and punctuality
-
The NYS Office of New Americans (ONA) Hotline Temporary Attorney will report to the Director of Hotline Services. · Ensure that weekend Hotline Counselors are equipped with the information needed to answer calls from immigrant community members and provide accurate information. · ...
New York $38,000 - $46,000 (USD) TEMPORARY3 weeks ago
-
The NYS Office of New Americans (ONA) Hotline Temporary Attorney will support Rapid Response expanded weekend services including advising hotline counselors on incoming calls screen for relief of unrepresented callers respond to urgent calls from community members provide informa ...
New York $38,000 - $46,000 (USD)3 weeks ago
-
The NYS Office of New Americans (ONA) Hotline Temporary Attorney will report to the Director of Hotline Services. · The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. · This is a part ...
New York $38,000 - $46,000 (USD)3 weeks ago
-
Working for a non for profit organization, · Sat's & Sun's 6 hours each day. · The ONA Hotline Staff Attorney will report to the Director of Hotline Services, and support Rapid Response · services expanded services on the ONA Hotline, including: (1) screening for relief of unrepr ...
New York, New York, United States3 days ago
-
The Assistant Director/LCSW will manage and mentor program staff including hiring training performance evaluations ensuring a positive productive work environment A detail-oriented leader who supports a program director overseeing daily operations managing staff implementing stra ...
New York3 weeks ago
-
We are seeking a Project Coordinator to support national volunteer and campaign initiatives. · Responsibilities: · Identify and coordinate volunteer projects with nonprofit partners nationwide · Assist employees in navigating the firm's volunteer website, including posting projec ...
New York3 days ago
-
We are seeking a highly skilled and technically adept End User Support Engineer to deliver exceptional support to our employees. · Provide 1st to 3rd level End User Support for all employees, both in-office and remotely by effectively monitoring and managing incoming workload to ...
New York1 month ago
-
The coordinator will be dedicated to scoping, planning, and managing volunteer projects nationally. · ...
New York1 month ago
-
Beacon Hill Legal's client is seeking a part-time bilingual immigration attorney for an 11-month contract coverage. · Candidates must be fluent in Spanish and comfortable working between 20-22 hours per week. · ...
New York City Metropolitan Area Part time1 month ago
-
Pay Rate: $26.00/hr on w2 · The coordinator will be dedicated to scoping, planning and managing volunteer projects nationally, reporting on campaign participation and assisting with internal campaign communications. · Responsibilities: · - Identify and coordinate volunteer projec ...
New York $48,000 - $65,000 (USD) per year3 days ago
-
The coordinator will be dedicated to scoping planning managing volunteer projects nationally reporting on campaign participation assisting with internal campaign communications. · Identify coordinate volunteer projects with nonprofit partners for employees nationally · Assist emp ...
New York3 weeks ago
-
This is a hybrid on-site role for a Project/Campaign Coordinator. The coordinator will be dedicated to scoping, planning and managing volunteer projects nationally. · ...
New York1 month ago
-
This job offers an opportunity to work in a full time temporary position beginning in March 2026 and ending on July 25, 2026. The coordinator will be dedicated to scoping planning and managing volunteer projects nationally reporting on campaign participation and assisting with in ...
New York1 month ago
-
The Client seeks a Community Affairs Campaign Coordinator in their New York location. · ...
New York1 month ago
-
The HR Compliance Director is responsible for ensuring organizational compliance with all federal, state and local employment laws and regulations while maintaining best practices in human resources management. · Compliance ManagementNew Hire Onboarding Process OversightPolicy De ...
New York1 month ago
-
Location: Hybrid Broadway New York, NY 10036 · Contract Duration: until 07/24/2026 · Job Overview: Project Coordinator · This is a full time, temporary position beginning in March 2026 and ending on July 25, 2026. · The coordinator will be dedicated to scoping, planning and manag ...
New York $50,000 - $85,000 (USD) per year3 days ago
-
· Position Title: Social Worker Assistant Program Director · Agency/Program: Secret Garden · Status: Exempt · Hours Per Week: 35 · Salary: $68,000 · Supervisor: Reports to Program Director · Start Date: Immediate · Benefits Package: 100% Employer paid Medical, Dental, Vision, L ...
New York, NY,3 days ago
-
Manages and mentors program staff, including hiring, training, and performance evaluations, to ensure a positive and productive work environment. A detail-oriented leader who supports a program director by overseeing daily operations, managing staff, and implementing strategic in ...
New York Full time1 week ago
- Work in company
Hiring For Banking Client - Campaign Coordinator - NYC, NY -10036 -Hybrid
Only for registered members
Job Role : Campaign Coordinator · Location - NYC, NY hybrid · Duration - 05+Months · **This is a hybrid on-site role** · This is a full time, temporary position beginning in March 2026 and ending on July 25, 2026. · The coordinator will be dedicated to scoping, planning and mana ...
New York3 days ago
-
At-a-Glance: · Are you ready to build your career by joining a global financial institution? If so, our client is hiring a Campaign Coordinator. · Position Type: · Contract · Hybrid · Required: · 1-2 yrs of experience. · College education preferred. · Proficient in MS Office ...
New York3 days ago
-
We are hiring a Campaign Coordinator to join our team. · ...
New York1 month ago
Hotline Support - New York, NY - 1199SEIU Funds
Description
Job Title
Responsibilities
Qualifications:
-
Temporary Staff Attorney
TEMPORARY Only for registered members New York
-
Staff Attorney
Only for registered members New York
-
Staff Attorney
Only for registered members New York
-
Bi-Lingual Spanish Immigration Attorney-Hybrid Weekends
Only for registered members New York, New York, United States
-
Assistant Director/LCSW
Only for registered members New York
-
Corporate Event Coordinator --BARDC5754554
Only for registered members New York
-
End User Support
Only for registered members New York
-
BARDC5731547-- Campaign Coordinator
Only for registered members New York
-
Part-time Bilingual Immigration Attorney
Part time Only for registered members New York City Metropolitan Area
-
Junior Project Coordinator
Only for registered members New York
-
Project Associate
Only for registered members New York
-
Project Coordinator/Campaign Coordinator
Only for registered members New York
-
Junior Project Coordinator
Only for registered members New York
-
Community Affairs Campaign Coordinator
Only for registered members New York
-
HR Compliance Director
Only for registered members New York
-
Project Coordinator
Only for registered members New York
-
Secret Garden Assistant Program Director
Only for registered members New York, NY,
-
Assistant Director/LCSW
Full time Only for registered members New York
-
Hiring For Banking Client - Campaign Coordinator - NYC, NY -10036 -Hybrid
Only for registered members New York
-
Campaign Coordinator
Only for registered members New York
-
Campaign Coordinator
Only for registered members New York
