- Greet and check in members and guests upon arrival to the Club
- Book appointments and reservations for members
- Understand and anticipate the needs of our members; be attentive, listen carefully and follow through; provide exceptional customer service
- Perform opening and/or closing duties, as required
- Answer and transfer phone calls
- Provide membership sales team with guest/prospect lead contact information
- Walk through the facility and greet members, pick up abandoned towels, and keep floor clear of debris
- You are 16 years of age or older
- You have previous customer service experience
- You have basic computer knowledge
- You are punctual and can maintain a positive and professional attitude
- You are able to deal with unpleasant or angry people with the need to problem solve difficult situations
- You are able to adapt to a frequently changing environment
- You are able to stand for long periods of time
- You are able to use your hands to finger, handle or feel objects, tools or controls, and reach with hands and arms
- You are able to occasionally lift and/ or move up to 50 pounds
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Welcome Desk Associate, Evenings - Delafield, United States - Geronimo Hospitality Group
Description
THE TEAMbeFitness is about living a happy, healthy life and pursuing the best version of ourselves. We focus on helping our members achieve their fitness goals and fulfilling all of their active lifestyle needs.
THE PLAYER
You will be responsible for checking in members and guests upon their arrival to the club, creating a positive first impression and provide the highest level of member service and an inviting reception area. In addition to your general job duties, you will provide exceptional customer service, creating an environment of hospitality and luxury and consistently demonstrating a positive and professional attitude.
EVERY DAY, YOU WILL
Requirements
YOU WILL BE GREAT AT be FITNESS IF
YOU MUST ALSO HAVE
U.S. Work Authorization (required)
HUDDLE UP
We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.
JOIN OUR TEAM OF EXCEPTIONAL PLAYERS
Geronimo Hospitality Group is an Equal Employment Opportunity employer
