Sales Representative - Northeast Ave Tallmadge, Ohio, United States
1 day ago

Job description
Summary
The Sales Representative is responsible for driving revenue growth by acquiring new customers, nurturing existing client relationships, and effectively promoting the company's products. This role involves understanding customer needs, managing the full sales cycle, and consistently meeting or exceeding sales targets.
Responsibilities
Prospect and generate new business through cold calling, networking, and follow-up on warm leads
Build and maintain strong relationships with existing customers to drive repeat business and ensure high customer satisfaction
Respond to product inquiries and convert leads into sales by identifying customer needs and recommending appropriate solutions
Manage large and complex orders, ensuring clear communication and seamless follow-through from order placement through fulfillment
Research and analyze current and prospective customers to identify growth opportunities
Stay informed on industry trends, market conditions, and competitor activity to identify new business opportunities
Conduct virtual and in-person sales meetings, presenting products, pricing, and customized solutions
Negotiate contracts and close deals in accordance with company policies and pricing guidelines
Collaborate with internal teams (marketing, operations, logistics, and customer support) to ensure smooth service delivery
Serve as the primary point of contact for customers, resolving issues promptly and maintaining high satisfaction levels
Track and manage sales leads using internal tools (e.g., Box Nutra Sales Rep Sheet, Lead Entry Form, Closed Sales Sheet)
Monitor and report sales performance, providing weekly and monthly updates to management
Communicate customer requirements clearly to production and logistics teams to ensure accurate and timely fulfillment
Ensure all required documentation (Certificates of Analysis, spec sheets, etc.) is prepared prior to shipment
Confirm shipping details, including pickup and delivery schedules, freight methods, packaging compliance, and special instructions
Follow up with customers post-shipment to confirm satisfaction and gather feedback
Maintain accurate and up-to-date records in the CRM system
Proactively prepare for reorders and follow-up discussions based on customer feedback and evolving needs
Key Performance Indicators (KPIs)
Outbound calls: 10+ per day (minimum of 7 to current customers)
Outbound emails: 20+ per day
Average order value (TBD)
Sales conversion rate (TBD)
Revenue from manual orders (TBD)
Qualifications
Strong customer service experience and skills
Experience in sales, business development, or a related field
Excellent verbal and written communication skills
Strong interpersonal skills with the ability to build relationships with diverse clients
Self-motivated, goal-oriented, and driven to exceed sales targets
Ability to work independently and collaboratively in a fast-paced environment
Strong organizational and time management skills
Knowledge of supplements and raw materials (ingredients) preferred
Pay Structure
Hourly rate: $18–$25
Monthly commission based on percentage of sales achieved
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