- Other
Design Sales Consultant- Culver City - Los angeles, United States - KOHLER
Description
Design Sales Consultant- Culver City
Work Mode:Onsite
Join the Kohler Team toopen its next Kohler Signature Store location in Houston, Texas This is anexciting opportunity to be part of the store opening and develop a wide arrayof relationships that span from walk-in retail traffic to key trade industryclients.
The Design SalesConsultant is results driven and responsible for driving top-line sales throughthe consistent achievement of personal sales targets and goals set byleadership. This position is focused on the development of relationships withtrade professionals and homeowners through the creation/development of a bookof business with a focus on high impact activities and interactions withcurrent and potential clients.
Keyduties of the position include:
Leverage Salesforce to manage customer relationships, interactions, leads and opportunities to demonstrate an accurate pipeline.
Develop new relationships and business for Kohler to meet and exceed sales goals.
Conduct daily follow up with customers, quotes and leads to generate and close business.
Engage in strategic outreach to develop and grow the client base.
Network with the professional trade through involvement in associations, meetings and events; including in-store events.
The Design SalesConsultant leverages top-notch customer service skills to deliver a graciouscustomer experience and achieve strong results. Successin the position will be measured through the achievement of Net Order and NetSales goals. Additionally, team success will be measured through store NetPromotor Score (NPS).
TARGETS
Drive sales to meet and exceed individual and team salesplans:
Provide high quality customer service to scheduled appointments and walk-in traffic
Conduct daily follow-up on outstanding quotes
Develop and execute marketing plans to current and potential customer base
Participate in planning and execution of in-store events
Understands how to win as a team and brings forth a team mentality
Develop repeat sales, new relationships,and future business:
Create a strategic sales plan and detailed tracking of customer interactions, quotes, and opportunities.
Conduct outside sales calls, with a focus on targeted top-selling and high-potential accounts, marketing new and featured products
Follow up on leads to generate new business
Network with the professional trade through involvement in associations, meetings and events
Deliverexceptional customer service:
Provide prompt and friendly service to every customer that walks into the store.
Follow up on all sales to ensure customer satisfaction and service are met
Maintain a well-organized and aesthetically pleasing environment
Understands balance between providing exceptional customer service and doing the right thing for Kohler Co.
Drives repeat customers by going above and beyond to connect with customers in a meaningful and personal way
Administersales process to ensure timely and accurate completion of all sales:
Process quotes and sales paperwork
Partner with Kohler Customer Care team to track orders for customers and ensure quality service
Continuallydevelop sales skills and product knowledge:
Brings in a continuous improvement mindset by challenging status quo in a productive manner, and making recommendations for process improvements
Develop detailed knowledge of all product lines and features
Participate in training activities, including product knowledge presentations and online learning, to supplement product knowledge
Complete training courses to continually develop and hone presentation, negotiation, and sales skills.
RELATIONSHIPS AND CONTACTS
SupervisoryRelationships:
Reports to the Store Manager
OrganizationRelationships:
Frequent contact with showroom sales staff
Frequent contact with home office functional staff, including customer service, administrative support, purchasing and marketing personnel
ExternalBusiness Relationships:
Frequent contact with customers, including architects, designers and end-user specifiers.
Skills/Requirements
Minimum of 4 years prior sales experience required,in a high-end sales / service industry preferred. A track record ofconsistently meeting or exceeding sales goals required. Strong preference given toprior sales experience in interior or architectural design or luxury retailsales. Candidate must be capable of creating andcommunicating product and / or design solutions in a timely manner andarticulate why to buy from Kohler Signature Stores.
Collegedegree or certificate in architecture or interior design preferred.
The hourly range for this position is $ $27.35. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidates experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.
Why Work at Kohler Co.?
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates development to make that happen. So, we offer ongoing investment in each individuals personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more
*Important update for candidates applying to roles within Kohler Energy, including Power Systems, Engines,Home Energy, Kohler Uninterruptible Power, Clarke Energy, Curtis Instruments, and Heila Technologies.
On November 6, Kohler Co. announced the strategic decision to establish Kohler Energy as a separate, independentbusiness with Platinum Equity as the majority investment partner. Kohler will continue to stay invested in the Energybusiness following the closing and remains committed to supporting the acceleration of long-term growth strategies for bothorganizations. Talent and operational transition plans are underway, and Kohler Co. and Platinum Equity expect theagreement to close in the first half of 2024.Thank you for your interest in joining our growing team as we embark on thenext phase of growth
About Us
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at
It is Kohlers policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact Kohler Co. is an equal opportunity/affirmative action employer.
We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .