- Receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. Some calls are technical in nature.
- Deliver excellent service by actively listening and helping callers uncover the best solution.
- Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).
- Financial Services support experience is preferred but not required.
- Quiet and secure workspace to manage a consistent flow of calls.
- NEW: Lower tech requirement Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM).
- High School diploma or equivalent.
- Background check and drug test required.
- Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).
- Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).
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Fintech Customer Support Representative - Melbourne - Arise Virtual Solutions
Description
NEW: RAM requirement REDUCED to just 8GB Easier to qualifyEarn revenue from day one. Certification is now paid
If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise Platform. This program needs customer-focused individuals to help support callers with financial transactions. Problem solvers are welcome-those who have the drive to learn and troubleshoot basic issues or inquiries about electronic payments and services. This is a fast-paced, high-call volume program currently available through the Arise Platform.
The Arise Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home.
The Arise Platform has various well-known clients available-including this opportunity with a financial services provider-and you could start earning in just a few weeks.
What you will do as a Fintech Customer Support Representative:
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Customer Support Representative
Only for registered members Palm Bay
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Fintech Customer Support Representative
Freelance Arise Virtual Solutions- Palm Bay
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Technical Support Representative
Only for registered members Fortenberry Rd Merritt Island, Florida, United States
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technical support representative
Only for registered members Merritt Island, FL
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Principal Conference Event Representative
Full time Only for registered members United States-Florida-Melbourne
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Patient Account Representative
Only for registered members Melbourne, FL,
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Mission Assurance Manager 1
Full time Only for registered members United States-Florida-Melbourne
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Patient Account Representative
Only for registered members Melbourne
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Principal or Sr. Principal Financial Analyst
Full time Only for registered members United States-Florida-Melbourne
-
Experienced Pest Control Sales Representative
Only for registered members Melbourne, Florida, United States
-
Inside Sales Representative
Only for registered members N Harbor City Blvd Melbourne, Florida, United States
-
Staff Systems Engineer
Full time Only for registered members United States-Florida-Melbourne
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Staff Engineer Systems
Full time Only for registered members United States-Florida-Melbourne
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Principal Systems Engineer
Full time Only for registered members United States-Florida-Melbourne
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Principal Financial Analyst
Full time Only for registered members United States-Florida-Melbourne
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Sr Principal Program Cost and Schedule Control Analyst
Full time Only for registered members United States-Florida-Melbourne
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Principal Project Management Level 3
Full time Only for registered members United States-Florida-Melbourne
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Systems Engineer
Full time Only for registered members United States-Florida-Melbourne
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Orthopedic Sales Consultant
Only for registered members Melbourne, FL
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Sr. Principal Mission Planning Engineer
Full time Only for registered members United States-Florida-Melbourne
