Jobs
>
Napa

    Guest Service Agent - Napa, United States - Stanly Ranch

    Stanly Ranch
    Stanly Ranch Napa, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job DescriptionCompany Description

    Embark on a dynamic role as a Guest Service Agent, where your passion for hospitality and impeccable customer service will shine. As the welcoming face of our establishment, you will ensure every guest enjoys a seamless and memorable stay, providing personalized assistance and exceeding expectations at every touchpoint.

    Job Description
    • Welcome guests upon arrival, facilitate efficient check-in processes, provide room keys, and ensure accurate and timely check-out procedures.
    • Address guest inquiries, concerns, and requests promptly and professionally, offering information about hotel services, local attractions, and amenities.
    • Manage room reservations, confirm guest details, and assist in room assignments, ensuring accuracy and alignment with guest preferences.
    • Handle and resolve guest issues, complaints, or challenges, finding effective and timely solutions to enhance overall satisfaction.
    • Serve as a communication hub between guests and various hotel departments, ensuring smooth coordination of services and maintaining accurate records of guest interactions.
    Qualifications
    • 1 year in a similar role
    • Strong interpersonal and communication skills
    • Ability to handle multiple tasks efficiently
    • Familiarity with hotel management systems and basic computer skill
    Additional Information

    Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

    SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  • Reneson Hotel Group

    Guest Service Agent

    2 weeks ago

    Reneson Hotel Group Napa, United States

    Job Description · Job DescriptionThe Hilton Garden Inn in Napa is seeking a part time Guest Service Agent (Front Desk/Reception) to be able to work PM shifts, Sunday, Monday and Tuesday. · Qualified applicants will have excellent and clear communication skills with a passion for ...

  • Windsor Capital Group

    Guest Service Agent

    3 weeks ago

    Windsor Capital Group Walnut Creek, United States

    Join our team Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm hearted hospitality staff nationwide. Windsor Hospitality is looking f ...

  • Auberge Resorts

    Guest Service Agent

    4 weeks ago

    Auberge Resorts Napa, United States

    Company Description · Embark on a dynamic role as a Guest Service Agent, where your passion for hospitality and impeccable customer service will shine. As the welcoming face of our establishment, you will ensure every guest enjoys a seamless and memorable stay, providing personal ...

  • Atlantic Aviation

    Passenger Services Agent

    3 weeks ago

    Atlantic Aviation Napa, United States

    Job Description · Job DescriptionWhy You'll Love This Passenger Services Agent Job · Did you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviati ...

  • Pacific Hospitality Group

    Guest Services Agent

    3 weeks ago

    Pacific Hospitality Group Napa, United States

    Who We Are: · The Meritage Resort and Spa: · Named one of the "Top Resorts in Northern California" by Condé Nast Traveler, The Meritage Resort and Spa ushers in a new way to discover Wine Country. Nestled amongst the rolling hills of Napa, you will find 467 rooms, including 51 su ...

  • Pacific Hospitality Group

    Guest Services Agent

    3 weeks ago

    Pacific Hospitality Group Napa, United States

    Who We Are: · The Meritage Resort and Spa: · Named one of the "Top Resorts in Northern California" by Condé Nast Traveler, The Meritage Resort and Spa ushers in a new way to discover Wine Country. Nestled amongst the rolling hills of Napa, you will find 467 rooms, including 51 ...

  • Atlantic Aviation

    Passenger Services Agent

    7 hours ago

    Atlantic Aviation Napa, United States

    Why You'll Love This Passenger Services Agent Job · Did you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Passenger Service ...

  • Pacific Hospitality Group

    Guest Services Agent

    3 weeks ago

    Pacific Hospitality Group Napa, United States

    Who We Are: · The Meritage Resort and Spa: · Named one of the "Top Resorts in Northern California" by Cond Nast Traveler, The Meritage Resort and Spa ushers in a new way to discover Wine Country. Nestled amongst the rolling hills of Napa, you will find 467 rooms, including 51 s ...

  • Reneson Hotels

    Guest Service Agent

    3 weeks ago

    Reneson Hotels Napa, United States Part time

    The Hilton Garden Inn in Napa is seeking a part time Guest Service Agent (Front Desk/Reception) to be able to work PM shifts, Sunday, Monday and Tuesday. · Qualified applicants will have excellent and clear communication skills with a passion for customer service. · Qualificatio ...

  • Wyndham Hotels & Resorts

    Guest Services Agent/Lead

    3 weeks ago

    Wyndham Hotels & Resorts Napa, United States

    ** Guest Services Agent/Lead** · Location: Napa, CA, US · Property Name: Dolce Silverado Req Id: 13641 · Dolce is now seeking a Guest Services Agent/Lead to join our team at the Dolce Silverado location in Napa , California . · **Job Summary** · The Guest Service Agent is re ...

  • FAIRMONT

    Royal Service Agent

    2 days ago

    FAIRMONT Berkeley, United States

    Job Description · Job DescriptionCompany Description · Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings ...

  • Sage Hospitality

    Front Desk Agent

    3 weeks ago

    Sage Hospitality Napa, United States

    **Why us?** · Sage Hospitality Group is set to hire a full time Front Desk Agent to join us at the Napa Valley Marriott Hotel & Spa. · Get a different Northern California experience at Napa Valley Marriott Hotel & Spa, with comfortable rooms and suites, garden spaces, a luxurious ...

  • Sage Hospitality

    Front Desk Agent

    2 weeks ago

    Sage Hospitality Napa, United States

    Why us?: · Sage Hospitality Group is set to hire a full time Front Desk Agent to join us at the Napa Valley Marriott Hotel & Spa. · Get a different Northern California experience at Napa Valley Marriott Hotel & Spa, with comfortable rooms and suites, garden spaces, a luxurious re ...

  • Sedgwick

    Commercial Insurance Loss Control Inspector

    1 week ago

    Sedgwick Napa, United States

    **POSITION OVERVIEW** · Sedgwick's contractor team conducts on-site inspections to assess properties and provide comprehensive reports to our clients for underwriting purposes. Sedgwick provides high-quality, detailed assessments, helping clients make informed decisions about the ...

  • Providence

    Director Quality

    1 day ago

    Providence Napa, United States

    **Description** · **THE ROLE** · Under the direction of the Executive Director Quality - NorCal, the Director Quality Improvement will be responsible for planning, designing, directing, and executing performance improvement work in alignment with the Value Triple Aim (Quality, Se ...

  • Radiate Hospitality, LLC

    Guest Service Agent

    1 week ago

    Radiate Hospitality, LLC Petaluma, United States

    Job Description · Job DescriptionWhat We Look For... · We are looking for a Guest Service Agent to be part of a first-class Front Desk Team that provides extraordinary service to our guest at our hotel, Hampton Inn Petaluma. · The Key Responsibilities: · Provide hotels service th ...

  • Radiate Hospitality, LLC

    Guest Service Agent

    1 week ago

    Radiate Hospitality, LLC Petaluma, United States

    What We Look For... · We are looking for a Guest Service Agent to be part of a first-class Front Desk Team that provides extraordinary service to our guest at our hotel, Hampton Inn Petaluma. · The Key Responsibilities: Provide hotels service the cover all front desk, bellmen, ...

  • Walnut Creek Marriott

    Guest Service Agent

    7 hours ago

    Walnut Creek Marriott Walnut Creek, United States

    Join our team Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm hearted hospitality staff nationwide. Windsor Hospitality is looking f ...

  • Sanctuary Beach Resort

    Guest Service Agent

    1 week ago

    Sanctuary Beach Resort Marina, United States Full time

    Overview · Opportunity: Guest Service Agent · Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. · Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager · Your ...

  • The Westin Verasa Napa

    Front Desk Agent

    8 hours ago

    The Westin Verasa Napa Napa, United States Full time

    Location: USA –Napa, CA · Type: Non-Management · Category: Hotel/Resort, Guest Services · Responsibilities: · Answers and directs incoming calls from inside and outside the hotel. Identifies all guest needs and handles their requests. Dispatch Service Express delivery attendants ...