- Has at least 2 years of customer service experience.
- Is patient, kind and friendly.
- Effectively manages their time and pays attention to details.
- Is a quick and hands-on learner.
- Demonstrates a strong work ethic.
- Performs registrations by completing an accurate face to face interview to obtain demographic, insurance, medical and financial information.
- Cross-trained to staff all areas of Patient Access at any facility, including but not limited to, Front Desk, Admitting Office, ED and Cashier.
- Maintains productivity and quality standards.
- Functions as a Super User.
- Acts as a resource for training of new team members and during the implementation of new processes.
- Provided registration and cash collection access in Epic.
- Other duties as assigned.
- High school diploma or equivalent.
- None required.
- Basic PC software application knowledge and ability to use multiple data systems required.
- Demonstrated knowledge of medical terminology sufficient to understand physician orders or completion of course within 1 year.
- Must be detail oriented.
- Excellent communication, organizational and interpersonal skills required.
- Must be able to multi-task and maintain composure in difficult situations in a fast paced environment.
- Demonstrates a positive and professional approach and communicates effectively with customers and team members.
- Minimum of 2 years of experience in a customer facing role with in person or phone contact.
- An Associates degree may substitute for up to one year of the stated experience.
- A Bachelors degree my substitute for up to two years of the stated experience.
- Ability to communicate and exchange accurate information.
- Ability to perform work in a stationary position for extended periods.
- Ability to work with physical records or operate a computer or other office equipment.
- In some locations, ability to travel throughout the hospital system.
- In some locations ability to move up to 25 lbs.
- Follows standard precautions using personal protective equipment as required.
-
Patient Access Representative
1 week ago
Cleveland Clinic Cleveland, United StatesJoin Cleveland Clinic's South Pointe Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This community-based teaching hospital is a prominent figure in the communities in and around Cuyahoga County ...
-
Patient Access Representative
2 weeks ago
Cleveland Clinic Cleveland, United StatesJoin Cleveland Clinic's South Pointe Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This community-based teaching hospital is a prominent figure in the communities in and around Cuyahoga County ...
-
Patient Access Representative I
2 weeks ago
Cleveland Clinic Cleveland, United StatesAt Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives ...
-
Patient Access Representative I
2 weeks ago
The Cleveland Clinic Cleveland, United StatesPerforms registrations by completing an accurate face to face interview to obtain demographic, insurance, medical and financial information. Cross-trained to staff all areas of Patient Access at any facility, including but not limited to, Front Desk, Patient Access, Representativ ...
-
patient access representative i
2 weeks ago
Cleveland Clinic Cleveland, OH , USA, United StatesJoin Cleveland Clinic's Fairview Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Fairview Hospital has been recognized as one of the top hospitals in Cleveland and Ohio. Here, you will work with ...
-
Part Time Patient Access Representative
2 weeks ago
Cleveland Clinic Cleveland, United States Part timeJoin Cleveland Clinic's Lutheran Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Located near downtown Cleveland, you will enjoy its wide variety of shopping and dining, proximity to sporting ev ...
-
Part Time Patient Access Representative
2 weeks ago
Cleveland Clinic Cleveland, United States Part timeAt Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives ...
-
Patient Access Representative
1 week ago
Cleveland Clinic Garfield Heights, United StatesJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, re ...
-
Patient Access Representative II Family Medicine
2 weeks ago
University Hospitals Cleveland, United StatesPosition SummaryPatient Access Representative II's provide our world renowned healthcare team with comprehensive administrative support. PAR II's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR II's offe ...
-
Pat Access Representative I
2 weeks ago
Cleveland Clinic Lakewood, United StatesJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation, and build a ...
-
Patient Access Representative
1 week ago
Cleveland Clinic Warrensville Heights, United StatesJoin Cleveland Clinic's South Pointe Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This community-based teaching hospital is a prominent figure in the communities in and around Cuyahoga County ...
-
patient access representative
2 weeks ago
Cleveland Clinic Warrensville Heights, OH, USA, United StatesJoin Cleveland Clinic's South Pointe Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This community-based teaching hospital is a prominent figure in the communities in and around Cuyahoga County ...
-
patient access representative
2 weeks ago
Cleveland Clinic Warrensville Heights, OH, USA, United StatesProvides a comprehensive set of business and financial related services during the patient access process on the day the patient arrives to the facility to receive service. Employee may rotate to different locations/hospitals based on staffing needs. · Responsibilities: · * Perfo ...
-
Patient Access Representative
5 days ago
Cleveland Clinic Warrensville Heights, United StatesProvides a comprehensive set of business and financial related services during the patient access process on the day the patient arrives to the facility to receive service. Employee may rotate to different locations/hospitals based on staffing needs. · Responsibilities: · Perform ...
-
patient access representative
2 weeks ago
Crystal Clinic Orthopaedic Center Independence, OH , USA, United States· Position Summary · The Patient Access Representative supports the clinical operations of The Crystal Clinic Orthopaedic Center (CCOC) by performing the registration or clerical functions to ensure patients have prompt access to CCOC services. Will perform call center schedulin ...
-
PSG Global Solutions Cleveland, OH , USA, United StatesEssential Duties: Registers patients in a courteous and efficient manner; obtains accurate and complete registration information to ensure prompt billing and reimbursement. Answers telephones in professional and courteous manner to ensure positive co Patient, Representative, Heal ...
-
Patient Access Representative
1 week ago
Cleveland Clinic Beachwood, United StatesAt Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives ...
-
Patient Access Representative
3 days ago
Cleveland Clinic Beachwood, United StatesAt Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives ...
-
Patient Access Representative
2 weeks ago
Cleveland Clinic Euclid, United StatesJoin Cleveland Clinic's Euclid Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This community-based hospital provides top-quality patient care to the communities in and around Cuyahoga County on ...
-
Patient Access Representative
2 weeks ago
Cleveland Clinic Mentor, United StatesJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, re ...
patient access representative - Valley View, OH , USA, United States - Cleveland Clinic
Description
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation.At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
The Patient Access Representative is responsible for registering, scheduling and preregistering patients for inpatients, emergency and outpatient tests and procedures.
The Representative will educate patients regarding their benefit levels and will request, collect and record payments prior to or at time of service.
Ensures a seamless model of access for patients, physicians and family members.The ideal future caregiver is someone who:
This position offers growth within the department and organization and opportunities for professional development and learning to help you be successful in your career.
That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you.
Here, you'll find that we offer:
resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future.
When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities:
Education:
Certifications:
Complexity of Work:
Work Experience:
Physical Requirements:
Personal Protective Equipment:
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic.
Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
