Jobs
>
La Crosse

    Scheduling Specialist - La Crosse, United States - Gundersen Health System

    Default job background
    Full time
    Description
    Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today.


    Schedule Weekly Hours:
    36

    Join us We are seeking a motivated and flexible candidate with a strong customer service background who is energized by working in a fast-paced environment as a Scheduling Specialist


    At #GundersenHealthSystems we are a Teaching Hospital This position schedules for patients in our Family Medicine departments for our Main Campus Join a dynamic and team that provides #loveplusmedicine through their work.


    What you will get:

    • Starting pay of $16.77/hour + more for experience
    • Support to grow in your career with access to our Career Development Center and Tuition Investment Program
    • Top-rated retirement plan and healthcare benefits
    • Departmental leadership that supports you as you do your best work.
    • Work/Life balance to love what you do and where you live.

    What's Available:
    * .9 FTE (36 hours/week)


    • Shift: Monday-Friday, between the hours of 7:30AM-5:00PM, can vary depending on department need. No weekends or holidays
    • Department: Family Medicine & Family Medicine Residency Clinic
    • Location: La Crosse, WI (Founders Building - 1st & 2nd Floor)
    Onsite training required - Remote eligible once appropriately trained - this can vary - 6-8 weeks before remote eligible


    Schedule Example:

    • Monday - Friday, 8:00 AM - 4:30 PM

    What you will do:

    • Provide LOVE + MEDICINE to our patients through providing the best first/last impressions with top-level customer service.
    • Partner with a team of providers, medical professionals, and managers who are here to support your success and that of our patients in their health journeys.

    What you need:

    • High School Diploma or equivalency
    • 1 year experience in an office setting requiring customer service responsibilities.
    Gundersen Health System is healthcare for neighbors, by neighbors. While we call La Crosse home, our system


    Job Description:
    The Scheduling Specialist provides superior customer service to both internal and external customers when scheduling patient appointments.

    The Scheduling Specialist plays an important role in managing provider and department schedules, and facilitating access to the services patients need while ensuring efficient operation of the department.


    Major Responsibilities:

    • Represents Gundersen Health System's high standards for customer service through telephone interactions that reflect courteous, patient and respectful conduct and conversation, while meeting the needs of all customers encountered.
    • The Scheduling Specialist has expert knowledge of provider and department schedules, effectively coordinating appointments/procedures for patients and providing information and instruction to prepare the patient for their visit. The scheduler maximizes department efficiency, while enhancing patient satisfaction.
    • Responsible for maintaining data integrity in the pre-registration of patients, verifying and updating demographics and assessing patient insurance coverage, to drive a timely billing process. As needed, the Scheduling Specialist takes the necessary steps to ensure that additional insurance verification is completed prior to the patient's visit.
    • Actively participates in analysis of work processes and provides feedback to department managers to improve the overall scheduling/access process.
    • Demonstrates and maintains competency in computer skills related to patient registration, insurance verification and appointment scheduling.
    • Keeps skills and education current through periodic in-service on service excellence, registration and scheduling policies, and insurance guidelines and other information related to position.
    • Adheres to Gundersen Health System's mission statement, employee compact, customer service standards and all policies and procedures including, but not limited to confidentiality.
    • Views, documents, or prints from the patient's electronic health record to assist with coordination of patient care.
    • Performs other job-related responsibilities as requested.

    Education and Learning:

    REQUIRED
    High School Diploma or equivalency


    Work Experience:

    REQUIRED
    1 year experience in an office setting requiring customer service responsibilities.


    DESIRED
    6 months Health care experience.


    Age Specific Population Served:
    Nonage Specific (N/A)


    OSHA Category:


    Category III - No employees in this job title have a reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials.


    Environmental Conditions:
    Not substantially exposed to adverse environmental conditions (as in typical office or administrative work).


    Physical Requirements/Demands Of The Position:
    Sitting Continually % or 8 hours)

    Repetitive Actions - Fine Manipulation Continually % or 8 hours)

    If you need assistance with any portion of the application or have questions about the position, please contact HR- or call

    Equal Opportunity Employer


  • Gundersen Health System La Crosse, United States Full time

    1. Represents Gundersen Health System's high standards for customer service through telephone interactions that reflect courteous, patient and respectful conduct and conversation, while meeting the needs of all customers encountered .. The Scheduling Patient Access, Scheduling, S ...

  • Gundersen Health System

    Scheduling Specialist

    2 weeks ago


    Gundersen Health System Onalaska, United States Full time

    Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. · Schedule Weekly Hours: · 40 · Join us We are seeking a motivated and flexible candidate with a strong customer service background who is energize ...


  • Gundersen Health System Onalaska, United States Part time

    Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. · Schedule Weekly Hours: · 20 · Join us We are seeking a motivated and flexible candidate with a strong customer service background who is energize ...


  • Gundersen Health System Onalaska, United States Full time

    Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. · Schedule Weekly Hours: · 40 · Join us We are seeking a motivated and flexible candidate with a strong customer service background who is energize ...


  • Horizon Group Onalaska, WI, United States Freelance

    Are you always able to keep a cool head and maintain control in chaotic situations? Then you shouldn't wait any longer - because we are looking for a **Secretary (m/f/d) in full-time** for our client in the IT sector in **Onalaska, WI**. · For over **30 years**, the **Hanseteam** ...


  • Curative La Crosse, United States

    We are seeking a Family Medicine Physician to take over a thriving practice in Central Wisconsin. The incoming provider will be joining a well-established system comprised of 7 hospitals and 65 clinics throughout portions of Wisconsin, Iowa, and Minnesota. This particular clinic ...


  • Curative La Crosse, United States

    We are seeking a Family Medicine Physician to take over a thriving practice in Central Wisconsin. The incoming provider will be joining a well-established system comprised of 7 hospitals and 65 clinics throughout portions of Wisconsin, Iowa, and Minnesota. This particular clinic ...


  • Curative La Crosse, United States

    Family Practice - Community Engagement - High Loan Forgiveness · We are seeking a Family Medicine Physician to take over a thriving practice in Central Wisconsin. The incoming provider will be joining a well-established system comprised of 7 hospitals and 65 clinics throughout po ...


  • Tanson Corp La Crosse, United States

    Job Description · Job DescriptionDuties: Position Overview: Collaborates with Workstation Support Services business units to ensure hardware and software orders are received, configured, scheduled, and installed. Ensure equipment is labeled according to Client specifications. Res ...


  • Curative La Crosse, United States

    Job Description · Job DescriptionWe are seeking a Family Medicine Physician to take over a thriving practice in Central Wisconsin. The incoming provider will be joining a well-established system comprised of 7 hospitals and 65 clinics throughout portions of Wisconsin, Iowa, and M ...

  • BlueWave Solutions

    Newcomers welcome

    6 days ago


    BlueWave Solutions Brownsville, MN, United States Freelance

    Salesperson / Dialogue Specialist / Consultant / Ambassador / Sales Advisor / Fundraiser / Sales Representative / Sales Team Member / Promoter (m/f/d) for Non-Profit Organizations - Career changers (50+ welcome) · We offer reputable products, timely payment, and flexible schedul ...


  • Dynamic Lifecycle Innovations Onalaska, United States

    Job Description · Job DescriptionWarehouse Sort/Shred Specialist - No Weekends, No Mandatory Overtime · Are you a self-motivated team player that would like the opportunity to grow with a company that cares? We're looking for someone just like you to join our Recycling Team · At ...


  • SCA Health Sparta, United States

    Overview: · Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and he ...


  • Reyes Holdings La Crosse, United States

    Job Description · Pay Transparency Statement: · The compensation philosophy reflects the Company's reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience a ...

  • Mayo Clinic Health System

    CV Technician

    2 weeks ago


    Mayo Clinic Health System La Crosse, United States

    Why Mayo Clinic · Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and compreh ...


  • Gundersen Health System La Crosse, United States

    Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. · Schedule Weekly Hours: · 0 · Do you want to be part of Love + Medicine at Gundersen? Our Residential Treatment Specialist team is now hiring for ...

  • Curative

    Family Practice

    2 weeks ago


    Curative La Crosse, United States Full time

    Family Practice physician employment in Wisconsin : We are seeking a Family Medicine Physician to take over a thriving practice in Central Wisconsin. The incoming provider will be joining a well-established system comprised of 7 hospitals and 65 clinics throughout portions of Wis ...

  • Curative

    Family Practice

    2 weeks ago


    Curative La Crosse, United States Full time

    Family Practice physician job in Wisconsin : We are seeking a Family Medicine Physician to take over a thriving practice in Central Wisconsin. The incoming provider will be joining a well-established system comprised of 7 hospitals and 65 clinics throughout portions of Wisconsin, ...


  • Mayo Clinic Health System La Crosse, United States

    Why Mayo Clinic · Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and compreh ...

  • Gundersen Health System

    Cardio Testing Tech

    2 weeks ago


    Gundersen Health System La Crosse, United States Full time

    Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. · Schedule Weekly Hours: · 40 · Gundersen Health System is looking for a full-time Cardio Testing Tech This is a great opportunity to gain experien ...