Product QA Engineer III - N/A, United States - CrowdStrike, Inc.

Description

About the Role:

We are looking for an experienced QA Analyst to join our team and help ensure our product UIs work well and address users' needs. You will play a crucial role in ensuring the quality and reliability of our products through meticulous testing and analysis. The ideal candidate will have a strong technical background, excellent problem solving skills, and a passion for delivering a high quality user experience.

CrowdStrike values quality and a great customer experience. This means Product QA is brought into projects early and has a voice during the design and architecture phase. We look for meticulous testers and managers who have a focus on the customer experience and who can bring leadership from the conception phase through the final rollout. Product QA at CrowdStrike drives innovation, inspiration, and the future of the product. attention to detail, flexibility, and love for great products binds us together as a team. Falcon Fusion is an extensible SOAR framework to simplify enterprise workflows, customize automation, and streamline IT and security operations.

What You'll Do:

• Write and execute test plans for new UI features
• Help develop and document requirements
• Help educate and advocate for testing best practices and overall product quality
• Participate in design and documentation reviews
• Coordinate with multiple teams to understand requirements and get issues addressed
• Look at the product holistically and rigorously test the UI to find inconsistencies and issues that are difficult to test automatically.
• Identify and/or create environments/conditions needed for testing

What You'll Need:

• Excellent written and verbal communication skills.
• Hands on web application testing skills
• Flexible, adaptable and able to work on multiple projects simultaneously
• Able to collaborate in a fast-paced, highly distributed environment.
• Experience in end-to-end user experience processes and workflows
• Being an advocate for UX consistency, accessibility and empathy for the end user
• 5+ years of experience in software quality assurance

Preferred Qualifications:

• Experience testing web UI
• Experience writing and executing test plans
• Experience documenting technical requirements
• Knowledge of classes and testing methodologies
• Attention to detail and organization
• Comfort working independently on multiple projects simultaneously
• Comfort working with diverse stakeholders
• Courage to champion the user perspective and the quality of the project
• Pragmatism to prioritize issues and prevent perfect being the enemy of great

Bonus Points:

• Experience with Jira and XRay
• Experience in remote-first environments
• Experience automating test execution
• Experience editing/proof-reading
• Knowledge of and experience in cybersecurity or productivity apps

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