Senior Service Technician - Nashville - AppleOne Employment Services

    AppleOne Employment Services
    AppleOne Employment Services Nashville

    1 day ago

    Construction / Facilities
    Description

    Senior Service Technician

    Location: Nashville, TN

    Position Overview

    We are seeking an experienced Senior Service Technician to support and grow a service department that goes beyond inspections and focuses heavily on troubleshooting, repairs, and technical problem-solving. This role supports Fire Alarm, Special Hazard Suppression, and Low Voltage systems and plays a key part in mentoring junior technicians while delivering high-quality service to customers across Middle Tennessee.

    Key Responsibilities

    • Troubleshoot, diagnose, and repair fire alarm, special hazard suppression, and low voltage systems
    • Identify and resolve complex system issues such as ground faults and performance failures
    • Support turnkey service and project work, including bidding, quoting, design input, and installations when required
    • Provide detailed repair feedback to the Service Coordinator to support accurate labor and material quotes
    • Train, mentor, and provide technical guidance to junior technicians in the field
    • Coordinate with internal teams on service reporting, documentation, and follow-up
    • Spend approximately 75 percent of time in the field and 25 percent on reporting, coordination, and training activities

    Required Experience and Skills

    • 4 to 6 years of relevant fire protection or low voltage experience
    • Strong troubleshooting and repair background, not limited to inspections
    • Fire alarm experience required; training on special hazard systems provided
    • Knowledge of suppression systems beyond standard sprinkler systems
    • Ability to train and mentor less experienced technicians
    • Strong understanding of industry terminology and system functionality
    • Valid driver's license

    Compensation and Benefits

    • Competitive compensation - $35/hr DOE
    • Full benefits package offered
    • Relocation assistance available for qualified candidates

    Growth Opportunity

    This role offers a clear long-term growth path, including advancement into Service Manager or leadership positions for technicians seeking career progression.


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