- Supervises and coordinates dock operations and personnel including load planning, local and line haul deliveries, equipment and contractor utilization, OS&D procedures, sales, rating, billing, customer service, employee payroll and office operations.
- Maintains a clean, safe work environment.
- Assists in all service center and employee safety issues and compliance with governmental regulations.
- Assists local and line haul contractors with coordinating the following: loading and unloading, equipment lease agreement, DOT qualifications and requirements, manifest approval and settlements, deliveries, and operation procedures.
- Ensures load quality, timely computer data entry and paperwork procedures followed, service center and freight security and proper freight routing.
- Reviews daily service center operating cost to manage service center profitability and budgeted cost attainment.
- Provides supervision to staff through motivation, direction, review of and feedback on performance.
- Participates in proactive team efforts to achieve departmental and company goals.
- Provides leadership to others through example and sharing of knowledge.
- Traces and updates freight information and paperwork.
- Assists with various positions and forklift operations in the absence of employees.
- Receives very general guidance with respect to overall objectives; work is usually quite independent of others; operates within division or department policy guidelines using independent judgment in achieving assigned objectives.
- Bachelor's degree (B.A.) from four-year college or university; or one to two years' related experience and/or training; or equivalent combination of education and experience.
- Relies on written and verbal communication.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employers of organization.
- Communicates internally with all corporate office staff, and externally with service centers, linehaul contractors, law enforcement and customers.
- Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
- Preferred knowledge of AS/400.
- Experience supervising the selection, training, development, and appraisal of personnel.
- Average typing, filing and ten key skills.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
- Hazardous Materials Handing Certified.
- Forklift certified.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
- Ability to prioritize tasks.
- Ability to handle multiple tasks and projects simultaneously.
- Ability to prioritize, organize, and delegate assignments.
- Physical Demands: Heavy physical activity performing strenuous daily activities of a primarily productive/technical nature.
- While performing the duties of the job, the employee is regularly required to sit, stand, walk, stoop, kneel, crouch, crawl, climb, balance, reach/handle items, work with fingers, have color vision, peripheral vision, depth perception and talk and hear others in conversations via the phone or in person.
- The employee is occasionally subjected to odors from the dock area and lifts objects up to 100 lb.
- Work Environment: The noise level is loud based on multiple printers and forklifts running outside of the door.
- Work in outdoors and indoors shop environment with adequate ventilation.
- Might be required to occasionally work in wet or humid conditions (non-weather), near fumes or airborne particles, moving mechanical parts, toxic or caustic chemicals, vibrations, and outdoor weather conditions.
- The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive.
- The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.
- The estimated compensation for this role is $65,000 to $70,000 per year.
- Philadelphia, PA
- PTO
- Paid Holidays
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401k
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Operations Supervisor - Philadelphia - Roadrunner Freight
Description
Operations Supervisor
The Operations Supervisor supervises dock operations and off hours Customer Service.
Critical Job Functions:
Job Requirements:
Physical Demands and Work Environment:
Compensation:
Job Location:
Benefits:
Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career
We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you
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