Automotive Service Advisor - Cadillac, United States - Betten Baker Cadillac

Description

Whether it's salespeople, mechanics, or people that are just good with numbers, we're always on the lookout for the best and brightest to come aboard to help us out.

You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service.

From greeting vehicle owners at the counter, to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.

We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

Medical and Dental401K PlanPaid time off and vacationGrowth opportunitiesPaid TrainingFamily owned and operatedLong term job securityFree lunch on FridaysNo SaturdaysResponsibilities Ensure that customers receive prompt, courteous, and effective service.

Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandledEnsures that the daily inventory of technicians' time is consistently sold to service customers.

Distribute work between technicians efficientlyQualificationsOrganized and friendly personalityDemonstrated ability to follow through with customersTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearance.