Restaurant Manager - Charlotte, United States - White Lodging
Description
**Restaurant Manager - Aura Rooftop Bar**
**Job Description**
Summary: Reporting the Restaurant General Manager the Restaurant Manager will be manager the daily operation and will be measured by the results of the service, associate engagement and guest experience for the day to day operation as well as timely completion of daily and specifically assigned management tasks
Responsibilities
Performs all duties in the restaurant as needed
Ensures White Lodging Way "WLW" BOH process is completed and followed daily
Maintains all WLW training and certification materials
Prepares restaurant for each shift following WLW scenography guidelines
Ensures each associate lives the WLW Pledge and follows all handbook policies
Monitors service standards and dining times throughout the each shift
Has a hands on approach to teamwork and is able to assist associates in their service functions
Monitors seating rotation and capacity to ensure smooth running equitable shifts
Understands department goals and action plans to achieve them
Monitors associate times and punches in Kronos and follows all policies and procedures to make corrections
Monitors allocation of gratuities and service charges
Schedules associates using weekly forecast and staffing guides
Maintains all associate documentation and turns them in timely
Performs REX, RAPs and reviews for all assigned associates
Ability to monitor restaurant operational procedures and adjust as needed to achieve the best possible experience for both guests and associates
Other Information
COMPETENCIES
Training and development
Organization and Planning
Team Building
Customer Focus
Accountability
SKILLS
Outlook
EXCEL
Word
Micros
EDUCATION/EXPERIENCE
College degree preferred
Experience in a training or leadership role
Experience in a high volume restaurant preferred
WORKING CONDITIONS
Lifting and carrying of objects, 30-40 pounds
Ability to push or pull objects pounds
Sitting 10% | Walking 40% |Standing 30% | 20% bending, kneeling, lifting, climbing
Ability to go between hot and cold temperatures
FULL TIME BENEFIT OVERVIEW
Medical, Dental, and Vision
Short- and Long-Term Disability and Life Insurance
Employee Assistance Program (EAP)
401(k)
Paid Time Off to include Vacation, Holidays, & Sick
Tuition Reimbursement
Complimentary and Discounted Rooms
Location Code: 2556
**Application Instructions**
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you
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**Posted**: 2/24/2022
**Job Reference #**: T2401