Bath and Kitchen Showroom Sales Specialist - Austin, United States - MORSCO SUPPLY LLC

Description

Job Description Bath & Kitchen Showroom Consultant Job Description WHO WE ARE At Reece, youre part of a big family.

We have a strong caring culture that supports each other, along with the communities where we live and work. We also believe every person has his or her own story. Individuality is what makes us great. We are part of an industry that plays an important role in the health of society. The future here is bright. And with us, youre empowered to make a difference. Within a strong team environment, our people are encouraged to grow. We invest in their development both personally and professionally. With the right attitude, anyone can succeed with us. What you can accomplish here is limitless. Which is why for many or us this is our forever company.

THE IMPACT YOULL MAKE As a Bath & Kitchen Showroom Consultant, you will leverage your technical knowledge and superior customer service skills to help create customers for life Your primary responsibility will be to achieve sales and margin targets within the categories we display.

As a Showroom Consultant, you will provide remarkable end-to-end experiences for end users and develop long-lasting relationships with designers, smaller custom builders, and high-end remodelers as part of the Bath & Kitchen eco-system.

WHAT YOULL BRING Passion for sales and customer satisfaction Ability to build rapport by establishing a good first impression and build trust by exhibiting our values Delivery of agreed upon promises and co creation future growth opportunities Technical knowledge of appliances Ability to develop a portfolio of business consisting of designers, smaller custom builders ( Extensive experience selling home furnishings (flooring, cabinets, countertops, lighting, window treatments) or home improvement products (plumbing fixtures, HVAC products, appliances, hardware) or building material products KEY RESPONSIBILITIES SALES Achieve sales targets by delivering remarkable service and consistently following the sales process: qualify, quote, overcoming obstacles, close the sale and follow up post-sale.

Achieve gross product targets by qualifying customers to understand their business needs and utilize appropriate pricing rate cards. Grow customer base within company targets, Average Monthly Active Accounts.

Monitor current sales trends and product performance results, utilizing company reports to analyze trends and develop plans to qualify and engage new customers.

Enthusiastically promote all categories we display, including but not limited to:
appliances, plumbing and outdoor grilling.

Provide solutions based on customer needs; delight by offering solutions they may not have considered leveraging market trends, new product information, and design-based thinking.

Develop strong relationships with designers, small custom builders, and high-end remodelers by understanding their business model/needs and applying our unique value proposition.

Prepare error-free quotes and spec/picture books within 1 business day of customer meeting or interaction. Communicate with customer if expectation cannot be met and provide updated timeline. Follow up post-quote within customer expectations in order to identify potential obstacles in earning the business. Convert quote to order and procure products following our standard operating procedures for sales orders, including cash handling. Continually enhance sales skills and product knowledge in order to remain relevant and viewed as best in industry. Attend showroom functions, CEUs, and events as means to acquire leads.

CUSTOMER FOCUS Develop and sustain sales relationships within the remodel/new custom build eco-system by networking and influencing key decision makers to attain sale and create new accounts.

Mine showroom floor for new leads, utilizing end user contacts and proactively developing relationships. Develop an effective and productive working relationship with Showroom Support, and Network Development Representatives. COMMUNICATION Respond with urgency and within 1 business day. Attend daily huddles with manager and monthly touch bases. Communicate daily to support function on backorder concerns and task to be completed by the Showroom Consultant Support. Readily share ideas, trends, and customer feedback in positive manner to improve upon current processes.

Share market and competitor information with all applicable channels within the organization and establishes relationships and working partnerships with all levels.

ADMINISTRATIVE Monitor daily and manage calling & trouble queues and past due orders report on a timely basis in accordance with company policy.

Track weekly sales progress and complete assigned training.

Maintain the highest ethical standards consistent with good judgement, company policy and objectives Assist with credit and collections of accounts receivable as needed.

YOUR BACKGROUND Bachelors degree Proficient in Excel, Word, Outlook Preferred Experience 3 years in sales with demonstrated success Experience in home furnishings or home improvement or complex sales cycle Experience with higher-end products/services Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role: Attendance Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.

Physical Capacities Lift up to 25 pounds on occasion, sitting and standing for extended periods.

Operation of Office Equipment Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.

Oral Communication Skills Speaking, Speech Clarity, and Speech Recognition. Written Communication Skills Writing, Reading and Written Comprehension, and Written Expression.

Mental Capacities Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.

Our commitment to excellent customer service is just part of our story.

Were also dedicated to supporting our most valuable asset, our associates One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.

All full-time associates are eligible for the following benefits: Medical and Dental Insurance Flexible Spending Accounts and Health Savings Accounts Company-paid Life Insurance Short Term Disability 401(k)

Plan Paid Time Off (PTO) - plus paid holidays Parental Leave Voluntary benefits:

Vision Long-term Disability Voluntary Life and AD&D Insurance Additional Voluntary Benefits through Corestream We're an equal opportunity employer and we welcome diversity and inclusion Reece USA is an Equal Opportunity Employer Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.