- Schedule and perform regular predictive/preventive maintenance inspections on equipment.
- Provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
- Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
- Act as a liaison between the customer and other departments/functions of the company.
- May need to provide an "on call" level of service up to seven (7) day/week twenty-four (24) hour/day for emergency customer assistance; respond to emergency and non-scheduled calls for service within established response time goals.
- Requires understanding of computer program functionality and software troubleshooting skills.
- Strong interpersonal/customer relation skills.
- Ability to build and maintain strong customer relationships by understanding their operations and instilling confidence with effective proactive communication.
- Ability to effectively resolve conflict internally and externally.
- Ability to accomplish the describe duties through appropriate hand, power, and testing tools/equipment.
- Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives.
- Strong analytical, problem-solving, quantitative, and time management skills.
- Ability to communicate effectively both orally and in writing.
- Ability to understand, remember and follow verbal and written instructions.
- Ability to work as an integral part of a team.
- Ability to read and understand written procedures and diagrams for assembly and test.
- Ability to develop and implement solutions to assembly problem.
- Ability to maintain regular attendance and be punctual.
- High School degree or equivalent with 2-year degree or diploma in electronics/advanced mechanics/software training with 1+ years related industry/equipment experience, or equivalent combination of education and experience.
- Requires strong electronics and mechanical background, understanding of computer program functionality and software troubleshooting skills
- Associate degree preferred.
- Ability to use standard and specialized hand, power and diagnostic tools and measuring equipment, such as oscilloscopes, DMM, gauges, etc.
- Requires lifting to waist seventy (70) pounds.
- Requires walking and standing; using hands to feel objects; reaching; and requires balance.
- Requires stooping, kneeling, crouching and/or crawling.
- Ability to work in a loud environment.
- Ability to work in small, cramped areas.
- Ability to work in elevated environment up to twenty (20) feet.
- Work is performed in a controlled office, retail, and manufacturing environment; noise within acceptable safety levels; paper dust prevalent; cleaners and solvents used to clean machines; machines contain moving parts.
-
Service Technician
3 weeks ago
Antietam Cable Television Hagerstown, United States**$1000 Signing Bonus** Are you open to working in the fast paced, evolving world of telecommunications with a passion for technology and delivering excellence? The Service Technician position in Hagerstown, MD offers competitive pay, with additional compensation for on call work ...
-
Service technician
1 week ago
Apex Innovations Leitersburg, United StatesWe are a continuously growing family business with over 75 years of experience in machine and plant construction. With a global network and local roots, our team of 2,000 employees supplies large laundries with comprehensive system solutions for industrial laundry technology. · O ...
-
Service Technician
1 day ago
Southern Maryland Heating & Air Hagerstown, United StatesSouthern Maryland Heating and Air, a large residential new construction HVAC company is currently seeking experienced service technicians as well as JR techs. Requirements: Must have a clean record and a valid driver's license. Must be able to pass a background check. Must have g ...
-
Customer Service Technician
1 week ago
Radiant Ventures Shippensburg University, United StatesCustomer Service Technician (m/f/d) · Shippensburg University · VS Vereinigte Spezialmöbelfabriken GmbH & Co. KG · Tauberbischofsheim · Home office / Mobile · Junior Level · Experience in Production, Manufacturing · Full-time · With over 1,600 employees and several subsidiaries i ...
-
Electronic Service Technician
3 weeks ago
Randstad North America, Inc. Chambersburg, United StatesLooking for: Crital thinking[ "Looking for: · \t. Crital thinking and problem solving skills · \t. Quality driven · \t. Electrical and mechanical skills · \t. Customer focus oriented · \t. Proven reliability · . The essential functions of this role Service Technician, Service T ...
-
Field Service Technician
2 weeks ago
BCforward Chambersburg, PA, United StatesField Service Technician · BCforward is currently seeking a highly motivated Field Service Technician in Chambersburg PA · Position Title: Field Service Technician · Location: Chambersburg PA 17201 · Anticipated Start Date: Tentative start Date 05/30/2024 · Please note this ...
-
Electronic Service Technician
1 week ago
Jobot Chambersburg, PA, United StatesExperienced soldering and working on PCB's? Take a closer look This Jobot Job is hosted by: Jenner Wiggins · Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. · Salary: $22 - $26 per hour A bit about us: We are a privately owned technolo ...
-
Electronic Service Technician
3 weeks ago
Jobot Chambersburg, PA, United StatesExperienced soldering and working on PCB's? This Jobot Job is hosted by: Jenner Wiggins · Salary: $22 - $26 per hour · We are a privately owned technology driven company that specializes in the field of TV inspection equipment and leak testing systems for optical pipe and sewer ...
-
Electronic service technician
2 weeks ago
Randstad Chambersburg, United StatesWe are currently looking for a Electronic Service Technician for a local manufacturer located in Chambersburg PA This position is available for direct hire. This position is available for 1st shift Monday through Friday with pay ranging depending on experience. If interested, app ...
-
Electronic Service Technician
5 days ago
Jobot Chambersburg, United StatesExperienced soldering and working on PCB's? Take a closer look · All candidates should make sure to read the following job description and information carefully before applying. · This Jobot Job is hosted by: Jenner Wiggins · Are you a fit? Easy Apply now by clicking the "Appl ...
-
BCFORWARD TECHNOLOGIES PRIVATE LIMITED Chambersburg, PA, United States Full time*Position Title:* Field Service Technician *Location:*Chambersburg PA 17201*Anticipated Start Date:* Tentative start Date 05/30/2024 · Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. *Expected Dura ...
-
Ammonia Refrigeration Service Technician
2 weeks ago
ColonialWebb Hagerstown, United States**Who we are**: · We are focused on our people, our culture and our business. We specialize in multiple trades and our teams do work in New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing. We have been providing an array of services ...
-
Aurora Enterprises South Canal, United StatesAre you looking for a diverse and secure job opportunity? If you want to work in a medium-sized family business with a variety of tasks, then Landesberger is the right place for you. · We are looking for reinforcements for our customer service team · Service technicians, masters, ...
-
HVAC Commercial Service Technician
2 weeks ago
The Tuckey Companies Chambersburg, United StatesBenefits: · * Life Insurance · * Short Term Disability · * LifeLock Protection Opportunity · * Paid Holidays · * AFLAC Opportunity · * Employee Assistance Program · * 401(k) · * Competitive salary · * Dental insurance · * Employee discounts · * Health insurance · * Opportunity fo ...
-
Service technician: Cable technology
1 week ago
Horizon Innovations Rouzerville, United StatesWe are looking for motivated employees for over 500 different professions. And that's all over Germany. Whether experienced professionals or career starters - we offer numerous entry and further training opportunities. · At the earliest possible date, we are looking for you as a ...
-
Ammonia Refrigeration Service Technician
1 week ago
ColonialWebb Hagerstown, United StatesIf you are tired of the same job site every day, love to travel and want a great career opportunity, we want you to apply. Our Industrial Refrigeration team needs an experienced IR Service Technician to service our customers in Hagerstown, MD. Don't live there, but willing to mov ...
-
Service technician for vending machines
1 week ago
Galaxy Technologies Franklin Forge, United StatesYou will primarily be working in the field, troubleshooting technical issues (hardware and software) of our machines on-site at the customer's location. However, you may also work remotely at times. · You will handle customer-specific configurations and assist with the installati ...
-
Manufacturing Field Service Technician
1 week ago
Fives Hagerstown, United StatesFives Landis Corp. is actively seeking a Manufacturing Field Service · Technician to join its team in Hagerstown, Maryland. · At Fives, we are all driven by a common calling, to prove that industry can · do it We work together daily to make industry an answer to all of the · majo ...
-
Full time Field Service Technician
2 weeks ago
BCforward Chambersburg, PA, United States Full timeField Service Technician BCforward is currently seeking a highly motivated Field Service Technician in Chambersburg PA · Field Service Technician · Please note this is the target date and is subject to change. Expected Duration: 05 months Contract with a strong possibility of e ...
-
NovaWorks Downsville, United StatesWe are looking for motivated employees for over 500 different professions. And that's all over Germany. Whether experienced professionals or career starters - we offer numerous entry and further training opportunities. · At the earliest possible date, we are looking for you as a ...
Resident Service Technician - Chambersburg, United States - Bell and Howell
Description
Location:
Chambersburg, PA
3rd Shift
Summary:
The Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment.
NOTE:
THIS IS NOT AN INFORMATION TECHNOLOGY (IT) POSITION - requires electrical and mechanical experience
Job Responsibilities:
Primary responsibility will be to install, troubleshoot and repair a variety of industrial products that include, but are not limited to; printing and packaging equipment, X-ray machines, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the system.
Supervisory Responsibilities:
N/A
Competencies (Skills, Knowledge and Abilities):
Education and Experience:
Travel:
This position requires minimal travel in the United States and Canada.
Physical Requirements:
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Bell and Howell does not require full vaccination at most sites. However, those customers that do require full vaccination against COVID-19, it is required to provide documentation prior to hire.
If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are offered a position with our company, we have an accommodations process in place for those requests.
Bell and Howell is an Equal Opportunity Employer.It is company policy to administer employment based solely on an individual's qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.
