Product Owner, Digital Experiences - Herndon, United States - Strayer University

Description

As a part of the Digital Experiences team, you will be responsible for several products in Strategic Education's marketing website portfolio. This role sits at the intersection of business, technology, and the user experience. You will work cross-functionally with internal clients on anything product-related, including development progress, deliverables, and timelines. You will lead grooming sessions, execute product demos, and be an internal leader within the agile team. You are an expert in your area's product features, capabilities, and functionality.

This position is hybrid with 2 days onsite at one of our locations, Minneapolis, MN or Herndon, VA.

Essential Duties & Responsibilities:

Planning:

• Create and manage the product/team backlog through partnership with business stakeholders and agile teams.
• Align appropriate KPIs, OKRs, and metrics to measure success and make recommendations to develop new or improve existing online products and features.
• Lead a cross-functional team of UX, designers, copy, developers and QA without any direct reports.
• Participate in all agile ceremonies (daily stand-up, workshops, sprint planning, etc.).
• Breakdown work into smaller chunks (journeys) to determine launch line for rapid learning in partnership with product manager & product teams.
• Represent the user, business and technology to drive balanced decisions.
• Capacity planning and managing agile methodologies to develop high-performing, self-motivated and collaborative teams.

• Practical understanding of Agile principles and practices.
• Lead the execution of SEO strategies to increase organic visibility and improve search engine rankings.
• Understanding and activate against the customer and product needs.
• Works closely with product manager to represent capabilities and features.
• Business requirements are represented in the product backlog.
• Help maintain a prioritized product backlog. Set project execution priority in partnership with product manager based on organizational need and roadmap.
• Periodically re-prioritize the Product Backlog based on customer feedback, market changes and business priority as communicated by product manager.
• Formally accepts the user stories once all acceptance criteria are met and demoed.
• Actively participates in Product Backlog grooming sessions, retrospectives, defect management and project team's release planning sessions.

• Direct hands-on experience with grooming product backlogs and coordinating/prioritizing conflicting requirements.
• Ability to blend the technical acumen with the business requirements.
• Moderate to high level of understanding of technical issues (e.g. ability to read Google Page Speed Insights report and determine next steps for Engineering partners) with hands-on experience in software development and/or digital web.
• Ability to consume and analyze data to make sound product decisions.
• Deep understanding of customer experience.
• Ability to identify and fill product gaps, generate new ideas that increase execution efficiencies and improve web performance.
• Strong execution skills, work with a high degree of autonomy.
• Strong negotiation skills with aptitude to manage controversial situations as well as influence.

• Experience in digital product management and working on an Agile team where they have delivered a digital product to consumers. Experience working with a variety of partners that provide input regarding content, data analytics, design, testing, and engineering solutions.

• From an accredited institution. Bachelor's degree required (or equivalent experience in IT).

• Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve plane, car or metro. In accordance with ADA policies, reasonable accommodations regarding travel limitations can be provided. Travel will be more common for roles such as Account Executives %), senior leaders %) or Capella Core Faculty %).
• Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role. If so, this would include being mobile within the office, including movement from floor-to-floor using elevators or stairs.
• If offsite or hybrid role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.
• Faculty and Federal Work Study roles require access to work in setting which enables meeting all requirements of the role (including computer, privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.
• This role may require lifting, however reasonable accommodations will be provided in accordance with our ADA policies.
• Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers.
• Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered.
• Able to access information using a computer.
• Other essential functions and marginal job functions are subject to modification.
• SEI is an Equal Opportunity employer committed to a diverse and inclusive community. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary and benefits package. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.