Medical Records Clerk - Tampa, United States - Talentrupt RPO

Description

Job Description

Title : Mailroom Clerk/Medical Records

Location : Tampa, FL USA 33609

Duration : 3 months contract

Pay : $17/hr on W2

Job Description

Print and sort letters; utilize mailroom machines for folding, stuffing, and postage; scan mail; receive mail; send outgoing mail; adhere to contract SLAs

Summary of Duties

• Offer non-clinical support to other programs as needed, ensuring flexibility and adaptability in meeting organizational requirements
• Ensure accurate and prompt submission of all administrative-related documents to relevant parties
• Act as a liaison with internal and external customers, fostering positive and professional relationships to facilitate an effective review process
• Attending training and scheduled meetings, maintaining up-to-date information for case preparation
• Uphold medical records confidentiality through proper use of computer passwords and secured files, adhering to HIPAA policies
• Answer calls and demonstrate proper telephone etiquette and communication skills in alignment with Acentra Health's policies, procedures, and guidelines
• Cross-train to perform duties of other contracts within the Acentra Health network, contributing to a flexible workforce to meet client/consumer needs
• Fulfill other assigned duties to meet contract deliverables and organizational requirements

Minimum Job Requirements

• High school diploma or GED equivalent
• 1+ years of experience in administrative or records management
• 2+ years in customer service position and be familiar with health care
• Comprehensive knowledge of office environments and business processes
• Proficiency in Microsoft Office applications and Excel, ensuring efficient utilization of essential software tools

Preferred Qualifications

• Familiarity with government structures and related programs is advantageous
• Ability to multitask, prioritize, and provide service to a diverse range of customers
• A proactive approach to continually assess office functions and report potential issues to the Director
• Capability to track provider issues and report them appropriately