Senior Learning - Houston, United States - Houston-Galveston Area Council

Description

About Houston-Galveston Area Council

The Houston-Galveston Area Council is one of the largest regional planning commissions in the country with a diverse service area of 13 counties and more than7million people.

We are the pulse of our region addressing issues that cross city limits and county lines every single day.

We make decisions that affect our transportation system, ensure the safety and well-being of our seniors, connect people to jobs, help families recover from natural disasters, preserve water quality for our children, and so much more.

We work to make the region a great place to live, work, and thrive.

What will I bedoing?

The Senior Learning & Development Coordinator will sit on the Human Resources team and will be designing, developing, and implementing learning, performance management, and career development programs across the agency.

This leader will play a pivotal role in elevating our team members' skills and knowledge.

The Senior Learning and Development Coordinator will focus on creating engaging and interactive learning experiences that align with our agency objectives.

The ideal candidate will bring a unique blend of curriculum design, performance development, career pathing, and a strong foundation in HR skills to contribute to the development of engaging and effective training programs.

Development Assessment

Primary point of contact for agency learning and development

Learn core skills and objectives required by roles across the agency to understand key required skills and drivers of performance, and create learning materials to develop prioritized skills

Establish relationships with business partners to stay aligned, forecast learning needs, and recommend learning and development solutions

Collaborate with department leaders to successfully onboard new hires with individualized, comprehensive new hire learning plans

Determine best methods for delivering training in person/virtual courses to support a hybrid work environment

Guide and advise on appropriate learning and competency strategies, processes, and tools

Train and Manage

Prepare and develop learning strategies and programs, including the creation and design of instructional material including job aids, videos, and interactive eLearning content

Conducting training sessions for team members using various methods such as in-person workshops, virtual sessions, and e-learning modules

Manage training delivery as an active trainer and through contracted resources

Develop train-the-trainer programs for specific curricula

Maintain LMS database and produce quarterly training reports outlining completed training, number of training hours, completion status reports, etc.

Performance Management

Redesign and administer performance review program to provide real time feedback and career development

Develop methodologies and processes for career pathing in critical skills

Participate succession planning, talent management, and professional development plans, for assigned functions

Partner with HR team to manage underperformance cases

Manage performance feedback process and reporting

Evaluation

Deliver and analyze training effectiveness and knowledge transfer

Create and report key metrics for management review

Review training content for accuracy, relevance, and effectiveness, ensuring alignment with established learning outcomes

Foster a positive and interactive learning environment, encouraging participant engagement and knowledge retention

Gathering feedback from participants to continuously improve and refine training content and delivery methods

Stay abreast of technological advancements in training tools and platforms

Other projects and responsibilities as assigned

KeyQualifications

L&D professional with proven experience designing interactive and impactful development programs and comprehensive learning journeys

Strong time management, multi-tasking, analytical, conceptual thinking, and problem-solving skills

Project management, organization, and analytical skills

Service orientation and exceptional interpersonal skills with ability to develop strong working relationships at all levels

Prior training experience

Experience working with a learning management system

Do you have...

Bachelor's degree in an applicable academic discipline orrelatedfield of study

5years of experienceworking with local government, nonprofit programs, school or in job related duties

Preferred Qualifications

Demonstrated organizational and project management skills, with at least two years of experience in a Learning & Development Specialist, Training Specialist, or similar role

Working experience with various systems to include HRIS (UKG preferred), LMS, Microsoft Office, SharePoint, One Drive, and virtual learning platforms