- Company truck
- Flexible schedule
- Fuel card
- Paid time off
- Parental leave
- Referral program
- Year round work
- HVAC sales: 2 years (Required)
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HVAC Technician - Apache Junction, United States - AC and Plumbing Pro
2 weeks ago
Description
Job Description
Job DescriptionJob description
Overview:
AC and Plumbing Pro is the total home comfort solution provider, enhancing the quality of life in the communities we serve. At AC and Plumbing Pro, our commitment to providing quality and reliable service remains the cornerstone of the company's values to this day. As Trusted Comfort Specialist professionals, we specialize in superior air and water purification, HVAC, and plumbing services in Arizona. To learn more, visit AC and Plumbing
· Results Statement:
The results of successfully performing this role include converting jobs at the company KPI standard while completing the required work in an organized and quality-controlled manner to the customer's ultimate satisfaction.
· Tactical Work:
Identify the appropriate way to satisfy our customer's needs through the various services and offerings provided by AC and Plumbing Pro, provide three options.
Cross promote all products sold by the business
Inspect all HVAC systems to identify preventive maintenance, repair and replacement opportunities that will benefit the customer.
Ensure all appropriate tests are performed and documented during maintenance, including static pressure, refrigerant charge and amperage draws.
· Vital Factors:
Meet or exceed the following daily budgeted KPIs for your department:
Maintain callback rate less than 3%.
Maintain your truck inventory to the appropriate PAR level.
Meet or exceed budgeted lead generation and sales goals
Maintain a customer satisfaction score of 4.5 or higher
· Position Specific:
Represent yourself consistent with AC and Plumbing Pro standards for punctuality, experience and appearance.
Perform your duties efficiently and maintain your vehicle in a clean and safe manner.
Provide an amazing experience for the customer on every job.
Look for ways to modernize your customers' systems.
Follow the appropriate checklist for all jobs.
Perform all work with accuracy and attention to detail, leaving the customer's home better than you found it.
Communicate all information to the customer so they can make an informed decision Excellent interpersonal and public speaking skills.
Aptitude in decision-making and problem-solving
Excellent written and verbal communication skills
Works well under pressure and meets tight deadlines.
Highly computer literate with capability in email, MS Office and related business and communication tools
Fantastic organizational and time management skills
Strong decision-making and problem- solving skills.
Meticulous attention to detail
· Company-Wide:
All work will be performed the right way, not the easy way.
All work will be performed according to the company's policies and standards.
Immediate manager will be notified of any issues that cannot be resolved, or deadlines that cannot be met within a reasonable timeframe.
Client and company information will be held strictly confidential.
In all actions, abide by our company's vision and values of Excellence, Action, Growth and Innovation
· Our Benefits:
Paid Training
Competitive Pay
Career Growth
Sign on Bonus
Paid Vacation
· Requirements:
Must have EPA certification (Type II, III, or universal)
Must have a minimum of 2+ years of residential HVAC experience.
Valid Driver's License and satisfactory driving record
Successful completion of a pre-employment drug screening (Marijuana, Cocaine, Amphetamines, Opiates, Propoxyphene, PCP, Barbiturates, Benzodiazepines, Methadone) and comprehensive background check
US work authorization
· Physical Demands:
Technicians can often spend their time bending, crouched, or lean on their knees as they install and work on different types of equipment. Work is performed while standing, sitting and/or walking. Requires the ability to communicate effectively using speech, vision, and hearing. Requires the use of hands for simple grasping and fine manipulations. Requires bending, squatting, crawling, climbing, reaching. Requires the ability to lift, carry, push, or pull medium weights, up to 75 pounds. Requires activities involving being around moving machinery, exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases. Requires local travel as necessary. Continual walking, standing, climbing, stooping, bending, kneeling, reaching, and heavy lifting and carrying. Work in tiring and uncomfortable positions, around gas lines, around fumes and toxic chemicals, outside and inside. Exposure to extreme temperatures. Requires local travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform these position specific essential functions.
AC and Plumbing Pro is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: AC and Plumbing Pro is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at AC and Plumbing Pro are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. AC and Plumbing Pro will not tolerate discrimination or harassment based on any of these characteristics. AC and Plumbing Pro encourages applicants of all ages.
Job Type: Full-time
Pay: $60, $150,000.00 per year
Expected hours: 40 – 60 per week
Benefits:
Schedule:
People with a criminal record are encouraged to apply
Experience:
Work Location: In person
