Customer Service Specialist - Hickory, United States - Raquel Haberer - Haberer Insurance Agency

    Raquel Haberer - Haberer Insurance Agency
    Raquel Haberer - Haberer Insurance Agency Hickory, United States

    2 weeks ago

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    Description

    Benefits:

    Competitive salaryOpportunity for advancementPaid time offPosition OverviewIndependent Insurance Agency located in Hickory, NC is seeking an outgoing, career-oriented professional to join our team.

    ResponsibilitiesProviding positive, friendly, professional customer service.
    Answering calls and handling policy service questions, payments, etc.

    Calling clients or insurance companies to resolve service-related tasks, respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, claim submissions, and billing clarification.

    Maintain a strong work ethic with a total commitment to success each and every day.


    COMPENSATION:
    Base with potential for bonusPaid time off (holiday's, vacation/sick days)

    Benefit: 35.5hrs/week (This allows you to leave at 1pm on Tuesdays and 4pm on Fridays)


    REQUIREMENTS:


    Must have a positive, upbeat, energetic personalityExcellent interpersonal skillsExcellent communication skills - written, verbal and listeningPeople-orientedOrganizational skillsSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer serviceExperience on computersPride in getting work done accurately and timelyAbility to work independently and in a team environmentAbility to multi-taskAbility to assess customer needsAbility to effectively relate to a customerIf you are motivated to succeed and can see yourself in this role, please complete our application.

    We will follow up with you on the next steps in the interview process.#J-18808-Ljbffr