Customer Service Specialist - Hickory, United States - Raquel Haberer - Haberer Insurance Agency
2 weeks ago
Description
Benefits:
Competitive salaryOpportunity for advancementPaid time offPosition OverviewIndependent Insurance Agency located in Hickory, NC is seeking an outgoing, career-oriented professional to join our team.
ResponsibilitiesProviding positive, friendly, professional customer service.Answering calls and handling policy service questions, payments, etc.
Calling clients or insurance companies to resolve service-related tasks, respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, claim submissions, and billing clarification.
Maintain a strong work ethic with a total commitment to success each and every day.COMPENSATION:
Base with potential for bonusPaid time off (holiday's, vacation/sick days)
Benefit: 35.5hrs/week (This allows you to leave at 1pm on Tuesdays and 4pm on Fridays)
REQUIREMENTS:
Must have a positive, upbeat, energetic personalityExcellent interpersonal skillsExcellent communication skills - written, verbal and listeningPeople-orientedOrganizational skillsSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer serviceExperience on computersPride in getting work done accurately and timelyAbility to work independently and in a team environmentAbility to multi-taskAbility to assess customer needsAbility to effectively relate to a customerIf you are motivated to succeed and can see yourself in this role, please complete our application.