Business Value Manager - New York, New York, USA

The Team: · As a function of Datadog's Go-to-Market (GTM) Enablement and Business Value department, the Business Value team partners with go-to-market teams to deliver impactful business cases to our customers to justify their investment in Datadog. Our GTM Enablement org works w ...

Job description

The Team:

As a function of Datadog's Go-to-Market (GTM) Enablement and Business Value department, the Business Value team partners with go-to-market teams to deliver impactful business cases to our customers to justify their investment in Datadog. Our GTM Enablement org works with a best-in-class product that solves real problems for our customers, and our Business Value team plays a key role in instilling value selling practices across the entire sales organization. From building impactful programs to developing ROI/TCO value models, we help drive revenue and high-level strategic decision making across the entire business.

The Opportunity:

We're seeking a creative and entrepreneurial Business Value Manager based in New York City who will partner directly with our customers to build business cases that quantify the business value our products deliver to their bottom line. This critical customer-facing position will collaborate cross-functionally with teams ranging from Sales and Post Sales to Marketing and Product in order to scale the business value function within Datadog. In this role you will directly impact the bottom line of our business while gaining executive visibility inside and outside of the organization. 

 You Will:

• Lead business value assessments for our largest deals, working closely with customers to identify key business drivers and quantify the business value our products deliver to their bottom line.
• Develop in-depth ROI/TCO value models to quantify business value that can be achieved through our products
• Partner with sellers to lead value-based discovery sessions with technical and business stakeholders to drive key objectives and measurable outcomes 
• Craft and deliver executive level presentations to CxOs
• Perform strategic analyses in support of sales opportunities, identifying areas where our products can add value to customers' business operations.
• Build short term and long term observability strategies for large enterprises based on industry and maturity of customers
• Develop and operationalize models, processes, and materials (e.g. talk tracks) to drive continuous improvement in our Business Value Program.
• Piloting, test and validate new business value offerings / programs in partnership with GTM teams 
• Become an expert in Datadog selling methodology while driving adoption
• Assist with Datadog's ongoing field enablement efforts with value selling training, designing new training curriculum, knowledge management, etc. for strategic sales and post-sales teams
• Build external presence via delivery of webinars and other events to communicate Datadog's value to our customers in achieving key digital transformation initiatives

 You Are:

• Experienced in 6+ years working in a related field with 4+ years experience in: running business value assessments; management consulting or IT consulting with proven track record of advising senior business stakeholders; enterprise sales or other equivalent experience
• Someone who holds a BA in Software Engineering, Economics, Finance, or other analytical field required, MBA or other advanced degree strongly preferred
• Outstanding in your analytical abilities, verbal and written communication skills
• An exceptionally strong presenter with demonstrated experience in client-facing roles or working with C-suite executives
• Confident in bringing a strategic, consultative mindset and building financial models

Comfortable building relationships with Datadog's sellers and adopting an advisory approach to enabling our sales teams Demonstrated experience in complex SaaS sales-cycles with strong technical acumen Passionate about coaching others and comfortable working and leading cross-functional teams

• Willing to travel up to 10% of time

Bonus Points:

• Highly analytical and comfortable with complex data sets
• Creative problem solver who thrives with ambiguity
• Equally comfortable with the big picture and with the details
• Knowledge and interest in the cloud and monitoring space
• Excited to work with engineering, marketing, sales, finance and other functions

Benefits & Growth

• Generous and competitive benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

About Us: 

Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.

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