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Englewood

    Host Hostess - Englewood, United States - Subro realty

    Subro realty
    Subro realty Englewood, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Join Our Team at Trendy Italian Steakhouse in Englewood, NJ

    Are you passionate about providing exceptional service in a vibrant dining environment? We're looking for dynamic and service-focused hosts to join our reputable restaurant team. If you're someone who always wears a smile and loves engaging with guests, we want to hear from you

    Job Responsibilities:

    • Welcome guests warmly and ensure they feel valued from the moment they arrive.
    • Engage with guests and colleagues in a professional and courteous manner.
    • Deliver outstanding customer experiences in a fast-paced, high-volume setting.
    • Answer phones promptly and handle inquiries with professionalism and enthusiasm.
    • Maintain knowledge of our restaurant's to-go options, allergy protocols, and other important information to ensure guest satisfaction and safety.
    • Manage restaurant reservations according to established standards.
    • Keep accurate and detailed notes on guest reservations.
    • Seat guests efficiently while managing the seating chart and server sections.
    • Recognize and cater to the preferences of regular and VIP guests.
    • Communicate relevant guest information to managers, kitchen staff, and servers.
    • Participate in daily pre-shift meetings and other scheduled employee gatherings.
    • Respond promptly and courteously to guest inquiries and requests.
    • Assist with opening and closing duties as required.
    • Support team members and other departments with tasks such as cleaning, stocking, and silverware folding.
    • Maintain cleanliness and sanitation standards in work areas and public spaces.
    • Uphold confidentiality regarding guest, employee, and company information.

    Qualifications:

    • Excellent communication skills and professional demeanor.
    • Minimum of 1 year of experience in a high-volume restaurant environment.
    • Ability to stand for extended periods.
    • Willingness to work evenings, weekends, and holidays as needed.
    • Strong time management skills.
    • Proficiency in basic mathematical calculations.
    • Ability to lift and carry up to 10lbs frequently and 25lbs occasionally.
    • Flexibility to bend, squat, crawl, and reach above shoulder level.

    All interested candidates should apply by clicking the "apply" button and submitting their current resume.

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