Support Operations Documentation Consultant - Madison, WI

Only for registered members Madison, WI, United States

3 weeks ago

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Job summary

We are partnering with a healthtech startup to find a Support Operations Documentation Consultant for a fully remote, 6-month contract.

Responsibilities

  • Lead the creation and ongoing refinement of onboarding and training documentation for the Support Engineering team.
  • Develop and maintain detailed Support SOPs that define internal processes and customer experience expectations.

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