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IT Support Analyst - Houston, United States - Inceed
Description
Compensation:
$65,000Location: Houston, TXIT Support AnalystInceed has partnered with a global manufacturing company to help find a skilled
IT Support Analyst
to join their teamIn this role, you will be responsible for providing IT Support and service to all of the employees in their corporate headquarters as well as manufacturing site locations.
You will apply your customer service skills to assist end users in troubleshooting networking, printing, and other end-point peripheral issues via phone call, email, or desk-side support.
Responsibilities:
Diagnose, respond and resolve customer incidentsPrioritize incidents and escalate issues to necessary departmentsDeliver timely solutions that prevent future recurring problemsEnsure customer needs are met in a timely fashion
Required Qualifications & Experience:
2+ years of ExperienceBachelor's Degree in Computer Science, Information Systems, etc.
or equivalent years of experienceExperience with WindowsExperience with O365 suite of ApplicationsExperience supporting in Azure CloudNice to Have Skills & Experience:
Cloud experience (Azure, AWS, Google Cloud, etc.)
Experience supporting in manufacturing or oil and gas industriesExperience providing support in other areas (Networking, Security, Applications, ERP)Perks & Benefits:
3 different medical health insurance plans, dental, and vision insuranceVoluntary and Long-term disability insurancePaid Time Off, 401k, and Holiday Pay*Weekly direct deposit or pay card deposit
Other Information:
Hybrid work scheduleFlexible work hours and PTOOpen to providing trainings in other areas within IT
If you are interested in learning more about the
IT Support Analyst
opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.
We are Inceed, a staffing and direct placement firm who believes in the possibility of something better.
Our mission is simple:
We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer.
Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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