- Identify reasons for request to disconnect or downgrade service due to failures or competitive offers; resolve issues & concerns with customers;
- Demonstrate strong negotiation skills while promoting Rise Broadband solutions that fit customer needs;
-
Retention and Customer Service Representative
1 month ago
Only for registered members Irving, TXIn this Retention and Customer Service Representative role, you will be a Retention Specialist whose role is to retain a customer who wants to cancel their ADT services. · You will handle a high volume of incoming calls from customers requesting to cancel and act as an expert by ...
-
Retention and Customer Service Representative
3 weeks ago
Only for registered members Irving, TXIn this role you will be a Retention Specialist whose goal is to retain customers who want to cancel their ADT services. · Handle incoming calls from customers requesting to cancel services · Act as an expert problem solver in a retention and sales capacity · ...
- Only for registered members Irving, TX, United States
In this Retention and Customer Service Representative role, you will be a Retention Specialist whose role is to retain a customer who wants to cancel their ADT services. · ...
- Only for registered members Irving, TX, United States
In this Remote Customer Service/Sales Representative role you will be a Retention Specialist whose role is to retain a customer who wants to cancel their ADT services. · ...
-
Retention and Customer Service Representative
3 weeks ago
Only for registered members Irving $21 - $0 (USD)This role is for a Retention Specialist who will retain customers who want to cancel their ADT services. The specialist will handle incoming calls, identify opportunities to keep customers' business, and provide award-winning customer service.Culture is Everything You are not joi ...
-
Retention and Customer Service Representative
3 weeks ago
Only for registered members Irving $21 - $0 (USD)We help protect and connect families, businesses. · Our continuous innovation. · ...
-
Customer Retention Auditor
1 month ago
Only for registered members Coppell $18 - $19 (USD)The Customer Retention Auditor supports the Retention team by ensuring accuracy, consistency, and compliance within customer retention call documentation. · Assign customer retention call logs and monitor completion on a daily and weekly basisReview call documentation to ensure a ...
-
Customer Retention Lead
1 week ago
Only for registered members CoppellThe Customer Retention Lead is a player-coach responsible for protecting and growing revenue through elite retention performance while mentoring and elevating the Retention Specialist team. · ...
-
Customer Retention Lead
1 week ago
Only for registered members Coppell, TXThe Customer Retention Lead is responsible for protecting and growing revenue through elite retention performance while mentoring and elevating the Retention Specialist team. · ...
-
Customer Retention Auditor
1 month ago
Only for registered members Coppell, TXThe Customer Retention Auditor supports the Retention team by ensuring accuracy, consistency, and compliance within customer retention call documentation. · Assign customer retention call logs and monitor completion on a daily and weekly basisReview call documentation to ensure a ...
-
Customer Retention Specialist
4 days ago
Only for registered members CoppellPositive relationship builder who can connect with our current client base in order to reduce cancellation risk. · ...
-
Customer Retention Specialist
4 days ago
Only for registered members Coppell, TXWe seek out creative employees who love opportunities for continuous learning and growth. We value innovation in not just our products, but the way we work, sell, and grow every day. · ...
-
Customer Retention Specialist
4 days ago
Only for registered members Coppell Full timeThe Role: Customer Retention Specialist. · You will be responsible for negotiating contracts, creating scopes of work, amendments for ownership changes or equipment upgrades, · and retention of current client base.Negotiate contracts. · Create scopes of work. · Amenments for owne ...
-
Customer Retention Specialist
1 month ago
Only for registered members Wylie Full timeWe take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, · Communicate with existing customers regarding renewals and coverage options. · Review accounts and assist with updates or changes ...
-
Customer Retention Specialist
1 month ago
Only for registered members Wylie $18 - $20 (USD)We are seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. · Responsibilities · Communicate with existing customers regarding renewals and coverage options. · Review accounts and assist with updates or changes as need ...
-
Customer Retention Specialist
2 weeks ago
Only for registered members RichardsonThe Customer Resolution Specialist handles escalated customer service requests with the highest degree of courtesy and professionalism. · The Customer Resolution Specialist will be responsible for providing support to customers and contact center phone agents for various Service ...
-
Customer Retention Specialist
4 days ago
Only for registered members Coppell, TXWe provide critical communications services to help people in distress.Our primary client base includes commercial and multi-family real estate owners and property managers. · ...
-
Customer Retention Specialist
1 week ago
Only for registered members RichardsonReceive & mitigate customer complaints to full completion within the defined service level targets. · ...
-
Retention and Customer Service Representative
3 weeks ago
Only for registered members Irving Full timeIn this Retention and Customer Service Representative role you will be a Retention Specialist whose goal is to retain customers who want to cancel their ADT services by providing an award-winning customer experience that increases brand loyalty. · , · , · ...
-
Retention and Customer Service Representative
3 weeks ago
Only for registered members Irving Full timeThis role is a Retention Specialist who will retain customers who want to cancel their services by providing an award-winning customer experience and increasing brand loyalty. · Handle incoming calls from customers requesting to cancel and act as an expert by proactively identify ...
-
Customer Retention Specialist
2 weeks ago
Only for registered members Richardson, TXThe Customer Resolution Specialist handles escalated customer service requests, priority appointment bookings, complaints and billing inquiries with the highest degree of courtesy and professionalism. · ...
Representative, Customer Retention - Irving, TX - JAB Wireless
Description
Customer Retention Representative
We are seeking customer retention professionals in Rise Broadband products and services experts to join our team.
-
Retention and Customer Service Representative
Only for registered members Irving, TX
-
Retention and Customer Service Representative
Only for registered members Irving, TX
-
Retention and Customer Service Representative
Only for registered members Irving, TX, United States
-
Retention and Customer Service Representative
Only for registered members Irving, TX, United States
-
Retention and Customer Service Representative
Only for registered members Irving
-
Retention and Customer Service Representative
Only for registered members Irving
-
Customer Retention Auditor
Only for registered members Coppell
-
Customer Retention Lead
Only for registered members Coppell
-
Customer Retention Lead
Only for registered members Coppell, TX
-
Customer Retention Auditor
Only for registered members Coppell, TX
-
Customer Retention Specialist
Only for registered members Coppell
-
Customer Retention Specialist
Only for registered members Coppell, TX
-
Customer Retention Specialist
Full time Only for registered members Coppell
-
Customer Retention Specialist
Full time Only for registered members Wylie
-
Customer Retention Specialist
Only for registered members Wylie
-
Customer Retention Specialist
Only for registered members Richardson
-
Customer Retention Specialist
Only for registered members Coppell, TX
-
Customer Retention Specialist
Only for registered members Richardson
-
Retention and Customer Service Representative
Full time Only for registered members Irving
-
Retention and Customer Service Representative
Full time Only for registered members Irving
-
Customer Retention Specialist
Only for registered members Richardson, TX