- Retail customers by identifying reasons for disconnection, resolving issues, and overcoming concerns.
- Promote, recommend, and sell the value of JAB Wireless products based on logical relationships with customer needs.
- Excellent PC proficiency keyboarding skills preferred.
- Contact center sales retention experience a plus.
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In this role you will be a Retention Specialist whose goal is to retain customers who want to cancel their ADT services. · Handle incoming calls from customers requesting to cancel services · Act as an expert problem solver in a retention and sales capacity · ...
Irving, TX1 month ago
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We help protect and connect families, businesses. · Our continuous innovation. · ...
Irving $21 - $0 (USD)1 month ago
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This role is for a Retention Specialist who will retain customers who want to cancel their ADT services. The specialist will handle incoming calls, identify opportunities to keep customers' business, and provide award-winning customer service.Culture is Everything You are not joi ...
Irving $21 - $0 (USD)1 month ago
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The Customer Retention and Sales Specialist play a critical role in both revenue protection and revenue generation.This position is responsible for managing qualified cancellation inquiries, executing outbound retention campaigns, driving new discount plan enrollments, and suppor ...
Frisco2 weeks ago
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The Customer Retention and Sales Specialist play a critical role in both revenue protection and revenue generation. · ...
Frisco, TX2 weeks ago
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The Customer Retention and Sales Specialist play a critical role in both revenue protection and revenue generation. · ...
Frisco, TX2 weeks ago
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The Customer Retention Lead is a player-coach responsible for protecting and growing revenue through elite retention performance while mentoring and elevating the Retention Specialist team. · ...
Coppell1 month ago
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The Customer Retention Lead is responsible for protecting and growing revenue through elite retention performance while mentoring and elevating the Retention Specialist team. · ...
Coppell, TX1 month ago
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Positive relationship builder who can connect with our current client base in order to reduce cancellation risk. · ...
Coppell3 weeks ago
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· Full-time · Description · The Role: Customer Retention Specialist · Who You Are: · You're a positive relationship builder who can connect with our current client base in order to reduce cancellation risk. You see yourself as a high-skilled customer service professional with e ...
Coppell, TX $45,000 - $80,000 (USD) per year1 week ago
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RideShare Carz is a rapidly growing vehicle rental company serving rideshare and delivery drivers across multiple Texas markets with continued national expansion. We focus on providing reliable vehicles, strong operational support, and a driver-first experience that creates long- ...
Garland, TX $45,000 - $80,000 (USD) per year1 week ago
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We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, · Communicate with existing customers regarding renewals and coverage options. · Review accounts and assist with updates or changes ...
Wylie Full time1 month ago
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Job Title: Account Coordinator III · Location Name: Headquarters, Richardson, TX · Location Address: 3400 N Central Expy Suite 410 Richardson, TX 75080 · Join the team of experts and realize your true potential · Why You Should Join the Service Experts Team? Our team consists of ...
Richardson $45,000 - $80,000 (USD) per year3 days ago
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The Customer Resolution Specialist handles escalated customer service requests,, priority appointment bookings,, complaints, · and billing inquiries with the highest degree of courtesy and professionalism.The Customer Resolution Specialist will be responsible for providing suppor ...
Richardson2 weeks ago
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The Customer Resolution Specialist handles escalated customer service requests with the highest degree of courtesy and professionalism. · The Customer Resolution Specialist will be responsible for providing support to customers and contact center phone agents for various Service ...
Richardson1 month ago
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Receive & mitigate customer complaints to full completion within the defined service level targets. · ...
Richardson1 month ago
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We are seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. · Responsibilities · Communicate with existing customers regarding renewals and coverage options. · Review accounts and assist with updates or changes as need ...
Wylie $18 - $20 (USD)1 month ago
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The Role: Customer Retention Specialist. · You will be responsible for negotiating contracts, creating scopes of work, amendments for ownership changes or equipment upgrades, · and retention of current client base.Negotiate contracts. · Create scopes of work. · Amenments for owne ...
Coppell Full time3 weeks ago
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Job Description: · Training Schedule: Day Shift, Monday-Friday, 8 AM-5 PM · Work Location: Onsite · Summary: · As a Customer Retention Specialist in our Outreach team, your responsibility is to cultivate robust customer relationships that foster our clients' growth while champion ...
Carrollton, TX $45,000 - $80,000 (USD) per year6 days ago
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This role is a Retention Specialist who will retain customers who want to cancel their services by providing an award-winning customer experience and increasing brand loyalty. · Handle incoming calls from customers requesting to cancel and act as an expert by proactively identify ...
Irving Full time1 month ago
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We provide critical communications services to help people in distress.Our primary client base includes commercial and multi-family real estate owners and property managers. · ...
Coppell, TX3 weeks ago
Representative, Customer Retention - Irving, TX - JAB Wireless
Description
Customer Retention Representative
We are seeking skilled professionals in the Dallas metro area to protect existing revenue by retaining customers who wish to disconnect or downgrade their service due to various issues. Our ideal candidate will emphasize the benefits and value of JAB Wireless products and collaborate with other departments to resolve customer account and product issues.
In this role you will have strong negotiation, selling, closing skills as well as be able demonstrate an up-to-date knowledge of our current promotions. You must also document results saving reinstating accounts provide feedback support staff leadership success program recommending opportunities improvement.
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Retention and Customer Service Representative
Only for registered members Irving, TX
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Retention and Customer Service Representative
Only for registered members Irving
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Retention and Customer Service Representative
Only for registered members Irving
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Customer Retention
Only for registered members Frisco
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Customer Retention
Only for registered members Frisco, TX
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Customer Retention
Only for registered members Frisco, TX
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Customer Retention Lead
Only for registered members Coppell
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Customer Retention Lead
Only for registered members Coppell, TX
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Customer Retention Specialist
Only for registered members Coppell
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Customer Retention Specialist
Only for registered members Coppell, TX
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Customer Retention Specialist
Only for registered members Garland, TX
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Customer Retention Specialist
Full time Only for registered members Wylie
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Customer Retention Specialist
Only for registered members Richardson
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Customer Retention Specialist
Only for registered members Richardson
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Customer Retention Specialist
Only for registered members Richardson
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Customer Retention Specialist
Only for registered members Richardson
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Customer Retention Specialist
Only for registered members Wylie
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Customer Retention Specialist
Full time Only for registered members Coppell
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Customer Retention Specialist
Only for registered members Carrollton, TX
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Retention and Customer Service Representative
Full time Only for registered members Irving
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Customer Retention Specialist
Only for registered members Coppell, TX