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  • Customer Service Representative - Nashua - Briana Dos Santos - State Farm Agent

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    Description

    Job Description

    We are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will be responsible for delivering exceptional client experiences that drive the growth and success of our insurance agency.

    Key Responsibilities:

    • Answer customer inquiries and provide accurate policy information in a timely and professional manner.
    • Assist clients with policy changes and updates, ensuring seamless service and excellent customer satisfaction.
    • Process insurance claims efficiently and effectively, following up with clients to ensure their needs are met.
    • Maintain accurate records of customer interactions, providing valuable insights for continuous improvement.

    Requirements:

    • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues alike.
    • Detailed-oriented and able to multitask, prioritizing multiple tasks and deadlines while maintaining a high level of accuracy.
    • Previous customer service experience preferred, but not required.
    • Reside within New Hampshire, allowing for local connections and community involvement.

    Benefits:

    • Bonus based on performance, recognizing and rewarding outstanding contributions to the team's success.
    • Competitive salary, providing a stable financial foundation for personal and professional growth.
    • Health insurance, supporting employees' well-being and overall quality of life.
    • Opportunity for advancement, offering challenging career paths and opportunities for professional development.
    • Paid time off, enabling work-life balance and relaxation.
    • Training & development, empowering employees with the skills and knowledge needed to excel in their roles.

    As a valued member of our team, you will enjoy a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual looking to take your career to the next level, we encourage you to apply today.


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