- Serve as the primary QA Lead across multiple enterprise-level projects.
- Develop and implement enterprise QA strategies, standards, and test frameworks.
- Provide leadership and direction to QA Analysts, including assignment of workstreams and mentoring.
- Influence and enforce QA governance across all phases of the project lifecycle.
- Perform hands-on manual testing including functional, integration, regression, and end-to-end testing.
- Create test plans, test cases, test scripts, and defect management processes.
- Support configuration management and ensure full traceability throughout the QA lifecycle.
- Track and report QA metrics such as defect density, coverage, and release readiness.
- Oversee vendor-led testing and validate alignment to program standards.
- Coordinate defect prioritization and resolution with internal and external teams.
- Work closely with program managers, developers, business analysts, and multi-vendor stakeholders.
- Develop QA schedules and manage testing dependencies across concurrent projects.
- Identify risks and develop mitigation strategies related to testing and system quality.
- Contribute to continuous improvement activities for QA processes and team practices.
- 10+ years of QA or software testing experience.
- 5+ years leading QA teams or managing QA efforts on large programs.
- 1+ year experience with cloud-based SaaS solution implementations.
- 2+ years leading QA in multi-vendor or multi-system integration projects.
- 2+ years manual and automation testing experience.
- 2+ years developing QA strategies, test plans, test cases, and quality metrics.
- 1+ year experience with Azure DevOps, JIRA, or HP ALM.
- Experience applying QA processes within Agile, Iterative, and Waterfall methodologies.
- Ability to work onsite at least one day per week.
- Bachelor's degree in Computer Science, Information Systems, or related field.
- Experience with government, public sector, utilities, transportation, or mission-critical systems.
- Experience with fare collection, mass transit systems, or operational analytics platforms.
- Familiarity with performance testing, test data management, and vendor validation.
- Working knowledge of automation frameworks or tools.
- Certifications such as QA, PMP, CSM, SAFe, or related.
- Strong leadership and ability to guide cross-functional QA teams.
- Excellent verbal and written communication skills.
- Ability to translate technical QA concepts for business audiences.
- Strong analytical, organizational, and problem‑solving skills.
- Skilled in conflict resolution and managing multi-stakeholder teams.
- Ability to balance leadership responsibilities with hands-on testing.
- Hybrid work model — onsite presence required at least once per week.
- Collaborative team setting involving multiple vendors and stakeholders.
- In-person interviews required.
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Quality Assurance Lead - St Paul - TriOptus
Description
Quality Assurance (QA) Lead – Enterprise Fare Collection Modernization
Location: Hybrid – Onsite 1 day/week in St. Paul, MN
Duration: April 2026 – October 2026 (with extension potential)
Job Type: Full-Time, Contract
Interviews: In-person
About the Role
We are seeking an experienced Quality Assurance Lead to support a large-scale transformation initiative focused on modernizing fare collection and payment systems for a major public-sector transit environment. This role combines strategic QA leadership with hands-on testing execution and will oversee QA activities across multiple enterprise, cloud-based SaaS projects.
The QA Lead will direct QA Analysts, collaborate with technical and business teams, validate vendor testing, and ensure delivery of reliable, fully tested solutions in a complex, multi-system integration environment. Experience working in mass transit, public sector, or similar operational infrastructure programs is highly valued.
Key Responsibilities
Leadership & QA Strategy
Testing & Execution
Vendor & Stakeholder Collaboration
QA Planning & Risk Management
Minimum Qualifications
Preferred Qualifications
Core Competencies
Work Environment
#QALead #QualityAssuranceJobs #SoftwareTesting #SaaSJobs #TransitTech #EnterpriseITJobs #Govjobs
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Quality Assurance Lead
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Quality Assurance Lead
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Quality Assurance Lead
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Quality Assurance Lead
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