- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and uses his or her name whenever possible
- Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
- Check the bottom of every cart and under all baby seats for items before completing an order
- Follow correct bagging procedures for the correct use of bags by type
- Scan customers' order and handles the payment transaction, per standard practice
- Avoid personal conversations with other associates when customers are present
- Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
- Follow procedures for refunds and error correction
- Make every attempt to maintain accurate cash control
- Follow procedures and performs overrides
- Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
- Maintain alertness and call for assistance when needed to service customers per service standards
- Check prices quickly and accurately
- Is courteous and helpful to other associates
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
- Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
- Report any register malfunction to the Customer Service Manager or MOD
- Ensure the MVP savings center KIOSK is filled with paper and properly working
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Notify QA of any cleaning issues or maintenance required on front end
- Successfully complete computer-based training (CBT) and training aid courses
- Perform the task of cashier when scheduled or as needed per the surge plan guidelines
- Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
- Perform the task of Food Lion To-Go Runner when scheduled or as needed.
- Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
- Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
- Perform all other duties as assigned
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
- Ability to use computers, smart devices, and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- Pull or push up to 75 lbs. on occasion
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
- Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
- Have sufficient visual ability to check ID cards, checks, invoices and other written documents
-
Lead Customer Service Associate
3 weeks ago
Zips Car Wash Goldsboro, United StatesJob Details · Job Location · NCGOL NBerkeley - Goldsboro, NC · Position Type · Full Time · Education Level · High School · Salary Range · $ $20.00 · Travel Percentage · None · Job Shift · Any · Job Category · Customer Service · Description · How would you like to wr ...
-
Licensed Salon Manager
1 day ago
Sport Clips Goldsboro, United States Full timeSport Clips Haircuts is Hiring Managers Do What You Love. Love What You Do. · JOB DESCRIPTION · Our salon is looking for talented salon managers who are passionate about cutting hair and making their clients look great Our team is dedicated to exceptional customer service and bui ...
-
Dunkin' Team Member
2 weeks ago
Dunkin' | Ricky Patel Goldsboro, United States**Full Job Description**: · Required · 16 years or older · Legally authorized to work in the United States · **Available shifts**: · Night shift, Day shift, Weekend availability, 8 hour shift, Holidays, Sunday to Saturday · **Shift**: · - 10 hour shift · - 12 hour shift · - 8 hou ...
-
Employee Customer Service
4 days ago
Cascade Enterprises Goldsboro, NC, United States FreelanceARWA Personaldienstleistungen GmbH is a leading personnel service provider with a nationwide network of branches. · On behalf of our client, we are currently looking for motivated and dedicated employees as **Customer Service Representatives (m/f/d)** in **Dresden**. · Field of w ...
-
Branch Manager Fashion
3 days ago
Radiant Enterprises Goldsboro, United StatesBranch Manager Fashion & Textile (m/f/d) We know and study our target group exactly, their wishes and needs - and you get to know them personally. Your passion lies in sales and you are passionate about providing excellent fashion advice. Walbusch is for people who enjoy life, ar ...
-
PT Customer Lead
3 weeks ago
Food Lion Pink Hill, United StatesAddress: USA-NC-Pink Hill-5909 Hwy 11 South · Store Code: Store 02571 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week acro ...
-
PT Customer Lead
1 day ago
Food Lion Smithfield, United StatesAddress: USA-NC-Smithfield-901 S. Brightleaf Blvd · Store Code: Store 01619 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a wee ...
-
PT Customer Lead
1 week ago
Food Lion Wilson, United StatesAddress: USA-NC-Wilson-2021 Lipscombe Road · Store Code: Store 01194 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week acros ...
-
PT Customer Lead
1 week ago
Food Lion Wilson, United StatesAddress: USA-NC-Wilson-2021 Lipscombe Road · Store Code: Store 01194 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week acros ...
-
PT Customer Lead
1 week ago
Food Lion Smithfield, United StatesAddress: USA-NC-Smithfield-851 W Market St · Store Code: Store 00059 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week acros ...
-
Branch Manager
4 days ago
Apex Ventures Elroy, NC, United States FreelanceProud of our roots and open to the world, traditional yet modern. That's Holz-Leute. For 150 years, our family business has been a specialist in woodworking. Our specialty store - located in the heart of Munich, at the Viktualienmarkt - inspires our discerning customers and visit ...
-
Marketing Team Assistant
4 days ago
Neptune Enterprises Elroy, NC, United States FreelanceTo strengthen our marketing department at our location in Munich, we are looking for a **Marketing Team Assistant (M/F/D)** on a temporary basis for 1 year with 30-40 hours per week. · itl - Boost your content to success · Small enough to have flat hierarchies and to be able to r ...
-
Horizon Innovations Brogden, United StatesLocation: 54576 Hillesheim | Contract type: Full-time, permanent | Job ID: 842911 · What you'll be doing with us: · The fresh counter is the heart of our REWE-Center Jürgen Hundertmark GmbH & Co. KG. With your expertise and a culture of respectful leadership, you will manage the ...
-
Circle K Stores, Inc. Kinston, United States Part timeStore : 2305 N Herritage St, Kinston, North Carolina 28501 · Availability - Shift/Days · Flexible Availability · Lead Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-p ...
-
Retail Store Manager
1 day ago
Spectrum Goldsboro, United States Full timeAre you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you. · At Spectrum, we keep more than 32 million customers connected across our 41-stat ...
-
Retail Store Manager
1 day ago
Spectrum Goldsboro, United States Full timeAre you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you. · At Spectrum, we keep more than 32 million customers connected across our 41-stat ...
-
Pharmacy Manager
1 day ago
Walmart Goldsboro, United States nullMinimum Qualifications... · Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Bachelor's Degree in Pharmacy or PharmD degree, or equivalent FPGE (NABP). · Pharmacy license (by job entry date). · Compl ...
-
Microsoft Exchange Architect
4 days ago
Orion Innovations Fremont, NC, United States Freelance**Microsoft Exchange Architect (m/f/d)**: · **Category**: Cyber Security · **Main location**: Germany, North Rhine-Westphalia, Cologne · **Position ID**: J · **Employment Type**: Full Time · **Position Description**: · Cyber is everywhere. Cyber threats too. If Cyber Security is ...
-
Circle K Wilson, United States Part timeJOB DESCRIPTION Store : 4940 Raleigh Rd Pkwy W, Wilson, North Carolina 27896 Availability - Shift/Days · Flexible Availability Lead Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, ...
-
Quality Engineer
4 weeks ago
Synerfac Technical Staffing Goldsboro, United StatesAerospace manufacturing company is hiring a Quality Engineer to lead and support customer, plant, and supplier quality duties. Responsibilities include: · Working with customers, plant, suppliers, repair station, and others · Developing or improving quality processes related to ...
PT Customer Lead - Goldsboro, United States - Food Lion
Description
Address: USA-NC-Goldsboro-219 Nc Hwy 111 South
Store Code: Store 01692 Front End
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.
excellent customer service.
DUTIES AND RESPONSIBILITIES
Responsibilities:
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
