Triage issues with direction from Dell support
Execute plan of action from Dell Domain Engineer/L3 - (communicate using Teams, Email, and Phone)
Document POA results, logs and service report (parts numbers/PPID of old/new parts replaced) to Dell via case email
Reseating parts, swap or replace parts, upgrading firmware as needed
Sever testing and validation (running diagnostics, capturing & uploading logs)
5+ years of professional experience, plus either an Associate's Degree in a technical discipline OR an equivalent combination of professional experience and education
Experience delivering technical Field Services supporting hardware and software at client sites
Experience in a customer facing role, including successfully reporting and presenting to all levels of the organization
Experience working in locations where client has a large, concentrated deployment of assets and experience with networking and Fiber
Must be able to lift a minimum of 50 lbs waist high to replace components on the server stacks
Dell EMC Proven Professional Specialist Level certification (1 or more: CPSD (Converged, Hyper Converged) and Server (PowerEdge)
Industry certifications CompTIA Certifications: Tech+, A+, Security+, Network+, etc. and Networking certifications CCNA or equivalent
-
Field Services Engineer 2 · You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. · At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of o ...
Green $55,000 - $95,000 (USD) per year1 day ago
-
The Service Engineering Development Program is responsible for providing engineering and product support to various internal and external customers. · ...
North Canton, OH2 weeks ago
-
Care Field Services analysts provides on-site IT support for providers and practice managers in a clinical workspace operating as the face for IT. · ...
Akron1 month ago
-
· ELECTROMECHANICAL FIELD SERVICE ENGINEER · ABOUT COMPASS SYSTEMS: · Compass Systems is the world leader in providing highly engineered Pneumatic & Mechanical Material Handling Systems that provide Segregation Capabilities for the various Alloys of Aluminum Scrap produced by th ...
Barberton, OH,6 days ago
-
The Electrical Service Engineer will provide technical service and support both in the manufacturing shop and in the field. · Servicing electro-mechanical apparatus · ...
Massillon1 month ago
-
We are seeking a skilled and dedicated Engine Replacement Service Technician to join our team in Massillon, OH. · Diagnose and troubleshoot engine problems to identify necessary repairs or replacements. · ...
Massillon, OH1 month ago
-
· Diehl Hyundai of Massillon is seeking a skilled and dedicated Engine Replacement Service Technician to join our team in Massillon, OH. In this role, you will be responsible for diagnosing, servicing, and replacing engines to ensure optimal vehicle performance and customer sati ...
Massillon, OH6 days ago
-
We are seeking experienced Field Service Engineers to support high-speed machine vision inspection systems used in food and beverage manufacturing environments. · Install, commission, and upgrade machine vision inspection systems at customer sites · Perform advanced troubleshooti ...
Solon, OH2 weeks ago
-
Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling ov ...
Wooster1 week ago
-
Field Services Engineer 2 · All potential candidates should read through the following details of this job with care before making an application. · At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our ...
Strongsville $55,000 - $95,000 (USD) per year1 day ago
-
Field Services Engineer 2 · All potential candidates should read through the following details of this job with care before making an application. · At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our ...
Brecksville $55,000 - $95,000 (USD) per year1 day ago
-
A Lead Service Engineer or Specialist provides service and support to RoviSys customers. They maintain service level agreements (SLAs) with direct customer interaction and reporting. · Perform regular inspections, maintenance, and software updates of control systems. · ...
Aurora, OH1 month ago
-
Overview: · Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while ...
Wooster, OH6 days ago
-
We truly do believe this not only a great place to work but also the best place for our employees careers to thrive and grow. · In this role you will have the opportunity to work locally with some of the latest technology and a myriad clients in an organization that supports thei ...
Brecksville $30 - $55 (USD)2 weeks ago
-
JOB_POSTING · Job Description · Role Summary/Purpose: · Billions of transactions—and you'll touch all of them if you join our IT team as a Front-End Software Developer (L9) . Imagine the sheer scale of what we impact every second of every day. Now imagine what you can do with th ...
Canton $85,000 - $140,000 (USD)1 week ago
- Work in company
Printing, Packaging, Wide Format, Field Service Engineer
Only for registered members
We are looking for a high energy individual with a can-do attitude that shares their great vibe throughout the organization. This individual should be very detail oriented and have a high level of customer service experience. · ...
Solon, OH1 month ago
- Work in company
Field Service Engineer from the Printing, Packaging, or wide format industry
Only for registered members
We are looking for a Field Service Engineer with experience in printing packaging or wide format industry production manufacturing environment. · ...
Solon, OH1 month ago
-
Surgere is an industry pioneer transforming the global supply chain through advanced IoT technology. · Maintaining and growing sales and customer engagement efforts for new and existing customers defined as suppliers or Tier 1's primarily in the automotive industry. · ...
Green3 weeks ago
-
Under general supervision, respond to emergency calls and assist with the control and suppression of fires; perform preventative and service maintenance and repair on fire division vehicles and equipment; · Perform preventative and service maintenance on fire division vehicles tr ...
Green1 month ago
-
We are seeking an experienced Railroad Project Manager to expand and execute JMG Global's new services to newer clients. · A leader with expertise in b2b networking who can market JMG Global's services to new clients. · In-depth knowledge of track construction and maintenance. · ...
Uniontown, OH1 month ago
Field Service Engineer 2 - Green - Dell
Description
Field Services Engineer 2
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we're responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.
Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field Service Team in Memphis, Tennessee.
What you'll achieve
As a Field Service Engineer , you will collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues, taking care of our customers by delivering outstanding on-site support and creating a great customer experience.
You will:
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements:
Desirable Requirements:
Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $65,000 - $84,000.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at
Who we are
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. xhuatnn Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .
Job ID: R286663-
Field Service Engineer 2
Dell- Green
-
Service Engineering Development Program
Only for registered members North Canton, OH
-
Field Services Engineer
Only for registered members Akron
-
Electromechanical Field Service Engineer
Only for registered members Barberton, OH,
-
Electrical Service Engineer
Only for registered members Massillon
-
Engine Replacement Service Technician
Only for registered members Massillon, OH
-
Engine Replacement Service Technician
Only for registered members Massillon, OH
-
Field Service Engineer
Only for registered members Solon, OH
-
Engineer Plant Services Group
Only for registered members Wooster
-
Field Service Engineer 2
Dell- Strongsville
-
Field Service Engineer 2
Dell- Brecksville
-
Lead Service Engineer/Specialist
Only for registered members Aurora, OH
-
Engineer Plant Services Group
Only for registered members Wooster, OH
-
CNC Field Service Engineer
Only for registered members Brecksville
-
Front-End Engineer II – Digital Servicing
Only for registered members Canton
-
Printing, Packaging, Wide Format, Field Service Engineer
Only for registered members Solon, OH
-
Field Service Engineer from the Printing, Packaging, or wide format industry
Only for registered members Solon, OH
-
Account Executive
Only for registered members Green
-
Fire Fighter Engineer
Only for registered members Green
-
Railroad Project Manager
Only for registered members Uniontown, OH